Popped into the Alton branch to upgrade my phone, Ellie was super helpful and patient in answering my questions. I left with a great upgrade package. Thank you!
Company replied
Location
Switch location72 High Street, GU34 1ET Alton, GB
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See what reviewers are saying
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more
Company replied
Sam was incredibly helpful! Sometimes, all you want is to speak to someone who knows their way around the Vodafone systems and endless online chats just doesn't cut it! I popped into the Alton store... See more
Company replied
Sam went out of his way to resolve a technical bug preventing access to my online account. Having tried online and in a previous store I'd all but given up hope. I'm now able to update my plan ahea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Alton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
72 High Street, GU34 1ET, Alton, United Kingdom
4.9
Excellent
228 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Popped into the Alton branch to upgrade…
Popped into the Alton branch to upgrade my phone, Ellie was super helpful and patient in answering my questions. I left with a great upgrade package. Thank you!
June 6, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Susan,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very pleasant helpful and prompt…
Very pleasant helpful and prompt attention
May 30, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service and help from Graham…
Excellent service and help from Graham when I visited the store.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Samual
Samual was easy to talk to. Quick to find a cheaper option and put it in place. Very easy visit
May 2, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey J J,
Thanks for the lovely review and fantastic support for Samual.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable staff
I was looking for a new broadband and just walked in. Ellie was a superstar! Helped me to set up an account choose the best plan for me and explained everything I needed to know.
Very pleased with my experience.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Eva,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellence service from Luke
Excellence service from Luke, yeah Efficient and helpful.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hi Linda , thank you so much for your wonderful review and the amazing support you’ve shown for Luke it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
New SIM after living in Australia
I needed a new sim after a prolonged time out of the UK. Eleanor provided brilliant service and set me up within about 15 minutes. She was incredibly friendly and approachable.
April 13, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was extremely helpful and…
Sam was extremely helpful and accommodating, excellent customer service, great overall, store clean and welcoming. Would highly recommend.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Rachel,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was a great help.
I am visiting family for Easter and left my charger back in ROI. Sam was a great help in matching accessories to my needs. If only we had customer service like this back home! Thank you Sam.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Dave,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Quick efficient service
Quick efficient service. Very good deal on new phone and contract. Will return to Alton site for next phone
March 14, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade of my contract
I can in to update my contract .
I was helped by Ellie who was friendly and very efficient.
She found me a good upgrade for my needs
March 13, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Michelle,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke was very helpful and…
Luke was very helpful and knowledgeable, helped me with my old phone and set up my new one. Very good service from Vodafone today.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Caroline,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam was very efficient
Sam was very efficient, courteous and extremely helpful
February 26, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Trev,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke did a great job sorting out the…
Luke did a great job sorting out the transfer. Well done.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Noel ,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
February 14, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Alan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke was great at helping me transfer…
Luke was great at helping me transfer all my data across from my old to new phone. Extremely polite and attentive.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hi Rosemary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Luke—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service from Eleanor!
Great service from Eleanor. Professional, friendly and clear with her information and helped make our experience of buying a phone a piece of cake.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Rob,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Having had abominable service trying to…
Having had abominable service trying to upgrade on the phone (and was about to leave totally), came into the Alton store and a very good package was arranged quickly and effectively. Having been with Vodafone for 30 odd years, the store experience has restored my faith. Thank you.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey Jackie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly,polite and very efficient
Friendly,polite and very efficient. An easy and enjoyable way to upgrade my Vida phone package. Thank you Ellie!
January 13, 2026
Unprompted review
Reply from Vodafone UK - Alton
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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