Vodafone UK - Alton Reviews 

241
•
TrustScore 5 out of 5

4.9

72 High Street, GU34 1ET Alton, GB

•

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Rated 5 out of 5 stars

I went into Vodafone in Alton and Tom was very helpful and polite and he transferred my old phone info to a new phone and recommended a good contract plan. I would recommend this store. Jane

Company replied

Rated 5 out of 5 stars

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more

Company replied

Rated 5 out of 5 stars

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more

Company replied

Rated 5 out of 5 stars

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

Company replied


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  • 72 High Street, GU34 1ET, Alton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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4.9

All reviews

(241)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Upgrade

I went into Vodafone in Alton and Tom was very helpful and polite and he transferred my old phone info to a new phone and recommended a good contract plan. I would recommend this store.
Jane

September 23, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I found the young girl Ellie helpful!

August 29, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Natalia,

Thanks for the lovely review and fantastic support for Ellie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ollie was amazing and helped me set up…

Ollie was amazing and helped me set up everything
Thank you

August 24, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Corinne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

August 24, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Marilyn,

Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom…

Tom…. Excellent service and very helpful

August 22, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Alan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom in Alton fixed everything quickly…

Tom in Alton fixed everything quickly and smoothly. Thanks for your help

August 19, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast service

Fast service. Flexible options in the contract. Phone available in store.
Tom was very courteous and extremely helpful.

August 19, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Kevan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankyou Tom at Alton Vodaphone for…

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

August 18, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone Alton to pick up my…

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very well, would definitely recommend Ollie! Much easier than having the new phone delivered to my house!

July 24, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a totally brilliant experience

I had a totally brilliant experience. Ollie was fantastic and very helpful to a pensioner! Will happily recommend the Alton store

July 15, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Lorraine,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was seen promptly as soon as I…

I was seen promptly as soon as I entered the store, Ben helped with my query & set a new plan up for me , satisfied with the service & my new plan

July 3, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey there,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great and helpful advice from Sam

Great and helpful advice from Sam, professional, pleasant and l am delighted with service and plan.

July 3, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Judy,

Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ollie was very helpful with my phone…

Ollie was very helpful with my phone transfer

June 24, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Wayne,

Thanks for the lovely review and fantastic support for Ollie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into the Alton branch to upgrade…

Popped into the Alton branch to upgrade my phone, Ellie was super helpful and patient in answering my questions. I left with a great upgrade package. Thank you!

June 6, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Susan,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleasant helpful and prompt…

Very pleasant helpful and prompt attention

May 30, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and help from Graham…

Excellent service and help from Graham when I visited the store.

May 11, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samual

Samual was easy to talk to. Quick to find a cheaper option and put it in place. Very easy visit

May 2, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey J J,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and knowledgeable staff

I was looking for a new broadband and just walked in. Ellie was a superstar! Helped me to set up an account choose the best plan for me and explained everything I needed to know.
Very pleased with my experience.

May 2, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Eva,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellence service from Luke

Excellence service from Luke, yeah Efficient and helpful.

April 14, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Linda , thank you so much for your wonderful review and the amazing support you’ve shown for Luke it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New SIM after living in Australia

I needed a new sim after a prolonged time out of the UK. Eleanor provided brilliant service and set me up within about 15 minutes. She was incredibly friendly and approachable.

April 13, 2026
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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