Vodafone UK - Alton Reviews 

238
TrustScore 5 out of 5

4.9

72 High Street, GU34 1ET Alton, GB


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Rated 5 out of 5 stars

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

Company replied

Rated 5 out of 5 stars

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

Company replied

Rated 5 out of 5 stars

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more

Company replied

Rated 5 out of 5 stars

Fast service. Flexible options in the contract. Phone available in store. Tom was very courteous and extremely helpful.

Company replied


Company details


Contact info

  • 72 High Street, GU34 1ET, Alton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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4.9

All reviews

(238)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom very helpful

Tom very helpful. And quick would recommend to friends

April 10, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Paula,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store team were wonderful with me and…

Store team were wonderful with me and my husband, we asked so many questions and they were just very very helpful. Thank you, Lorraine and Barry

April 8, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Lorraine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

alton team were very helpful

March 20, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service (Luke) Alton

Brilliant service (Luke) Alton

March 12, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Lindsey,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

the team in store were good

the team in store were good. better than the call centre happy

February 17, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Abdul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam transferred my data from old to new…

Sam transferred my data from old to new phone, pleased with the help, pleased.

February 18, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Margery,

Thank you for your review for Sam. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Team Alton are the team to beat

Ellie was a delight, everything sorted pronto! Thank you so much.

February 18, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Timothy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke dealt with our request easily and efficiently

Luke dealt with our request easily and efficiently. We enjoyed going in and talking in person and was the main reason we chose Vodafone.

February 11, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Georgina. Thank you for your review for Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve just been to the store in Alton

I’ve just been to the store in Alton, I’ve been taking care by Ellie she was lovely and very helpful i can’t thank her enough 😊

February 11, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Marco. Thank you for your review for Ellie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful team

Great staff

January 28, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Amir,

Thanks for sharing this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Best team!

Emma, Tom and the fantastic manger are a fantastic and efficient team. They understand ultimate customer service and were able facilitate all aspects of

January 11, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ellie was a pleasure to deal with

Ellie was a pleasure to deal with. Very happy with the experience.

January 24, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Angela,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was great help setting up my phone

Tom was great help setting up my phone. I always have a lovely service when coming into this store

January 20, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hello, Glinda,

It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was great help with setting up and…

Tom was great help with setting up and wiping my old phone to factory settings. Thank you very much for your kind service

January 8, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Fred. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was fab and really helpful and…

Tom was fab and really helpful and really patient.

January 4, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very help full with me helping…

Tom was very help full with me helping to choose the right phone contract and air time as required. He fully explained how the phone works and showed me. As being 70 years old I am not very phone or tech savvy.. first class member of staff in the alton store.. and a first class service from him.

January 3, 2025
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was great help while setting up my…

Tom was great help while setting up my phone. I always get a lot of help in this store

December 19, 2024
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Roger,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tom and Ellie where grate and very…

Tom and Ellie where grate and very helpful.

December 16, 2024
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Sally,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Mat was spot on helped me out fast and…

Mat was spot on helped me out fast and efficiently

December 7, 2024
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Robert. Thank you for your review for Mat. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was a great help and very…


Tom was a great help and very professional. I would recommend this store.

November 13, 2024
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Caroline. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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