Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
72 High Street, GU34 1ET Alton, GB
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Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fast service. Flexible options in the contract. Phone available in store. Tom was very courteous and extremely helpful.
Company replied
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72 High Street, GU34 1ET, Alton, United Kingdom
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Tom very helpful. And quick would recommend to friends

Reply from Vodafone UK - Alton
Store team were wonderful with me and my husband, we asked so many questions and they were just very very helpful. Thank you, Lorraine and Barry

Reply from Vodafone UK - Alton

Reply from Vodafone UK - Alton
the team in store were good. better than the call centre happy

Reply from Vodafone UK - Alton
Sam transferred my data from old to new phone, pleased with the help, pleased.

Reply from Vodafone UK - Alton
Ellie was a delight, everything sorted pronto! Thank you so much.

Reply from Vodafone UK - Alton
Luke dealt with our request easily and efficiently. We enjoyed going in and talking in person and was the main reason we chose Vodafone.

Reply from Vodafone UK - Alton
I’ve just been to the store in Alton, I’ve been taking care by Ellie she was lovely and very helpful i can’t thank her enough 😊

Reply from Vodafone UK - Alton
Emma, Tom and the fantastic manger are a fantastic and efficient team. They understand ultimate customer service and were able facilitate all aspects of

Reply from Vodafone UK - Alton
Ellie was a pleasure to deal with. Very happy with the experience.

Reply from Vodafone UK - Alton
Tom was great help setting up my phone. I always have a lovely service when coming into this store

Reply from Vodafone UK - Alton
Tom was great help with setting up and wiping my old phone to factory settings. Thank you very much for your kind service

Reply from Vodafone UK - Alton
Tom was fab and really helpful and really patient.

Reply from Vodafone UK - Alton
Tom was very help full with me helping to choose the right phone contract and air time as required. He fully explained how the phone works and showed me. As being 70 years old I am not very phone or tech savvy.. first class member of staff in the alton store.. and a first class service from him.

Reply from Vodafone UK - Alton
Tom was great help while setting up my phone. I always get a lot of help in this store

Reply from Vodafone UK - Alton
Tom and Ellie where grate and very helpful.

Reply from Vodafone UK - Alton
Mat was spot on helped me out fast and efficiently

Reply from Vodafone UK - Alton
Tom was a great help and very professional. I would recommend this store.

Reply from Vodafone UK - Alton
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