Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Location
Switch location72 High Street, GU34 1ET Alton, GB
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See what reviewers are saying
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Alton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
72 High Street, GU34 1ET, Alton, United Kingdom
4.9
Excellent
238 reviews
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Tom was a great help and very…
Tom was a great help and very professional. I would recommend this store.
November 13, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Caroline. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom helped me move all my data from my…
Tom helped me move all my data from my old phone to the new IPhone 16 and explained all the features to me as I sometimes struggle with mobile phones. I had a great service in store
November 13, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Philip,
Thanks for your 5-star review for Tom. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I had a very pleasant experience in…
I had a very pleasant experience in store with Tom. He helped sort out my phone after it got sent away for repair and I have all my data back. I have been coming in this store for a while and always have a great experience.
November 12, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Linda,
This is lovely feedback for Tom. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I had a great experience in store from…
I had a great experience in store from Tom. He helped make the transfer from my phone to my dad's old phone very smooth.
November 11, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hello, Mike,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was great help setting up my phone
Tom did an excellent job at getting me the right product ,clear explanation on payment and services.
His great customer service reassured me that I was getting the right product for me.
I would not hesitate in recommending Tom , great job
November 11, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hello, Mandy,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service today!
I went into the Alton branch today to get a new phone or for someone to fix the problem with my old phone.
I was seen quickly and had a lovely, relaxed experience with Sam, the store manager. He went through all the options really clearly and was very helpful. The customer was great & I walked out with a brand new phone with the best deal within the hour! Thank you!
November 7, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Heather,
Thanks for letting us know what an amazing job Sam at our Alton Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Small Business actually receives help for once!
i came in yesterday and saw Mate as i’ve been having endless issues with my business account, he really went out of his way to fix everything for me and i will now exclusively deal with this store!
i don’t have an order number as no orders placed yet, but there will be lots of orders in the future im sure
November 5, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Grac,
Thanks for letting us know what an amazing job Mate did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was great help with my phone set up…
Tom was great help with my phone set up to make sure it went smoothly
November 6, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Trevor,
Thanks for the great feedback for Tom, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was really helpful
Tom was really helpful. Changing from sky broadband was quite seamless and will save me a lot of money.
Thanks!
November 4, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Jo,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, really helped my son and I out today, went more than the extra mile, top lads thank you.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hello, Kevin,
It's great to hear about the positive experience which you had in store. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed a new pay as you talk sim since…
Needed a new pay as you talk sim since vodaphone cut mine off , went into Alton shop and saw Mat who set one up in minutes ! superstar
October 31, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Grace, I 'm sorry to hear your old number was diconnected. But great to see Matt got you another set up with no fuss.
Thanks for your feedback, The Vodafone Social Media Team
Tom has been extremely helpful and very…
Tom has been extremely helpful and very patient while sorting out all my problems. Very pleasant man. I'm sure he will do well
October 28, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi there,
Thanks for your review for Tom. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from SAM!!!
Great service from SAM!!!! Sorted out many issue I was facing left extremely happy!!! Massive value to the store!!! Thank you very much!! 5 stars
October 22, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Mitchell,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was great help with setting up my…
Tom was great help with setting up my phone
October 22, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Maryse,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was an absolute gentleman when…
Matt was an absolute gentleman when helping my Nan with her phone problems, super nice chap and couldn’t have asked for anyone better. 10/10 would recommend to anyone and will definitely be using his services again.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Reece,
This is amazing feedback for Matt. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was extremely friendly and…
Matt was extremely friendly and constructive. Helped me improve the value and cost of the Vodafone offer. Very satisfied customer,
Thanks 👍🙏
September 27, 2024
Unprompted review
Reply from Vodafone UK - Alton
Thanks for reaching out about the awesome service you received from Matt today. All the best, The Vodafone Social Media Team
Customer service at the Alton shop
I was helped by Matthew at the Alton shop GU34IET
I was so impressed with his help and advice.
He was very knowledgeable and gave me the best advice a very polite a credit to your shop
September 18, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Linda,
Thanks for reviewing and sharing your feedback for Matthew.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hi Howard,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was extremely helpful and sorted my…
Tom was extremely helpful and sorted my problem.
Excellent service.
September 3, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Pat. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was helpful and efficient in…
Tom was helpful and efficient in putting me on a new promotional plan. He was very friendly and courteous!!!
August 27, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Ana,
Thanks for sharing your fabulous feedback for Tom. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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