Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Location
Switch location72 High Street, GU34 1ET Alton, GB
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See what reviewers are saying
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Alton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
72 High Street, GU34 1ET, Alton, United Kingdom
4.9
Excellent
238 reviews
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Informative, helpful and kind staff
The manager was lovely and very helpful. I drove here and got stuck in traffic but staff were happy to help me despite it being close to closing. I was walked through everything very clearly and plainly, allowing me to make a very informed decision. I am incredibly happy with my new phone.
August 15, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Sasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom at alton vid0phone shop was…
Tom at alton vid0phone shop was excellent in transfering my data to a new phone,he was very pleasant and nothing was too much trouble.
August 13, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Marea. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom has been outstanding
Tom has been outstanding. Totally brilliant service. Excellent advice, couldn't have asked for more
August 3, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi, Thanks for your fab feedback for Tom. It sounds like he's been a great help today 😊
All the best, The Vodafone Social Media Team
Technical expertise and problem solving
Sam went out of his way to resolve a technical bug preventing access to my online account.
Having tried online and in a previous store I'd all but given up hope.
I'm now able to update my plan ahead of a holiday tomorrow.
Great service from the Alton team
August 2, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom in the Alton branch extremely…
Tom in the Alton branch extremely helpful. Very patient, suggested alternative approaches when I did not have relevant passwords etc.
July 20, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Clare. Thank you for your review for Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service to fix an email issues
July 12, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Elaine,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Craif and Alex
July 12, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi there,
Thanks for sharing this positive feedback with us!
Tom and Matt from the Alton store have…
Tom and Matt from the Alton store have both been so helpful setting up my new Sim. I would have been lost without my mobile being set up next week going away for a month. 5 star professional and exceptional service. Thank you so much for all of their support and help
July 5, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Sarah,
It's great to hear about the positive experience you had in store with Tom and Matt, and we appreciate you taking the time to leave such lovely feedback.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Naz was extremely helpful
June 12, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Jenny,
Thanks for sharing this review for Naz. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Naz was Excellent and he explained the…
Naz was Excellent and he explained the bereavement process, he also reduced my bill.
June 7, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi John,
Thank you for this great feedback! We're delighted you got the support and assistance you needed at this difficult time.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz & Luke was attentive to my needs
June 6, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Connor,
Thank you for your review and feedback for Naz and Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Naz was very good and very helpful and…
Naz was very good and very helpful and even managed to transfer all my data from my old phone that had a broken screen.
June 6, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Brian,
Thanks for reviewing and sharing your feedback for Naz.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service, very informative and helpful. Was able to get everything I needed.
June 5, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Frances. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hi Susan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
New phone from Naz
Naz, was more than helpful and explained everything we would need to pay without being pushy. Only downside was the shop was too warm and very stuffy.
June 1, 2024
Unprompted review
Reply from Vodafone UK - Alton
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Naz was excellent and sorted phone.
Naz was excellent and sorted phone.
June 1, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Chris,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz gave me great service today and got…
Naz gave me great service today and got my phone up and running
June 1, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Stewart,
Thanks for this brilliant feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz was very helpful and set up both my…
Naz was very helpful and set up both my phones making it’s easy for me
May 30, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Cherry. Thank you for your review for Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hi Rachel. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been in Vodafone Alton branch this…
Been in Vodafone Alton branch this morning to upgrade my phone and get a new SIM for my daughter. Luke was beyond helpful and polite. Very informative. Highly recommend
May 16, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Georgie,
This is a great review for Luke. We’re glad to hear you've upgraded with us and your daughters had a new SIM. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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