Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Location
Switch location72 High Street, GU34 1ET Alton, GB
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See what reviewers are saying
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Alton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
72 High Street, GU34 1ET, Alton, United Kingdom
4.9
Excellent
239 reviews
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Like was extremely helpful and gave me…
Like was extremely helpful and gave me excellent advice
May 11, 2024
Unprompted review
Reply from Vodafone UK - Alton
It's great to see we were able to help you today June.
Thanks for your feedback, The Vodafone Social Media team
Very kind and helpful
May 3, 2024
Unprompted review
Reply from Vodafone UK - Alton
Thanks for the five star review, Austin! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hi Alan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tom was very polite and gave a great…
Tom was very polite and gave a great service
April 19, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Matt helping my…
Excellent service from Matt helping my mother move to a new phone.
April 13, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Helen, It's great to see Matt was so helpful to your mum. Hope she's loving her new phone.
Thanks, The Vodafone Social Media team
Naz was great and highly recommended.
April 12, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hello Raymond,
Thank you for your feedback. We're delighted you had a 5 star experience in store with Naz.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Matt is a total star
Matt is a total star! Dazed and confused pensioner sorted and happy 👌🏼
April 9, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Sue,
It's great to hear about your recent experience and feedback for Matt. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hey Anon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom an advisor at Alton Vodafone shop
Tom an advisor at Alton Vodafone shop, helped me set up my father’s phone. Very helpful young man. Would thoroughly recommend this shop to other people.
March 5, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Julie,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt extremely helpful and explained…
Matt extremely helpful and explained everything thing in layman's terms. No pressure to purchase new phone. However, I had already decided to have a new one. I also opt for him to set up my new phone which was great.
March 1, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Lyn,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Alton
Hey Diana,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Wait 1h to get seen
Online told me I needed to visit branch
Went there and waited for nearly an hour to talk to a member of staff.
Recommend yo go elsewhere
February 23, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Gary,
I am sorry for your experience in one of our branches. If there anything we can help with at all, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very good service in Alton today by Tom…
Very good service in Alton today by Tom & Naz.
I can highly recommend even on a very busy Saturday.
Thank you
February 10, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Janet,
Thanks for taking the time to leave a 5 star review about your experience with Tom and Naz.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tom was fantastic and Naz was great at…
Tom was fantastic and Naz was great at helping me.
February 10, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Vicky,
Thank you for your review. We really appreciate the 5 stars! If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful to us older folks!
February 10, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Keith, I'm glad to see our team took the time to get everything sorted for you.
All the best, The Vodafone Social Media team
Tom the sales advisor really helped us…
Tom the sales advisor really helped us out and was extremely informative.
February 9, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Binns, It's great to see Tom was so helpful.
Thanks, The Vodafone Social Media Team
Tom at the Alton store gave us superb…
Tom at the Alton store gave us superb service when upgrading our phone . Very friendly and knowledgeable
February 9, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hi Susie, thanks for your feedback for Tom. It's great to see they were so helpful with your upgrade.
Thanks, The Vodafone Social Media Team
Tom was courteous friendly and…
Tom was courteous friendly and knowledgeable. He also had amazing IT skills. Goes out of his way to help
January 24, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Sandra,
Thank you for your review! We're really glad to hear you had a great experience with Tom and got your issue sorted.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant service from Tom
Brilliant service from Tom. Everything was carried out perfectly.
January 12, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hello Nigel,
We're so glad to hear that Tom provided amazing customer service! Thank you for taking the time to leave your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz was awesome
Naz was awesome, it wasn't an easy process for him to set up 2 new phones, but he made it all easy for us!!
Thanks
January 4, 2024
Unprompted review
Reply from Vodafone UK - Alton
Hey Hannah,
Thanks for letting us know what an amazing job Naz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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