Vodafone UK - Alton Reviews 

239
TrustScore 5 out of 5

4.9

72 High Street, GU34 1ET Alton, GB


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Rated 5 out of 5 stars

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

Company replied

Rated 5 out of 5 stars

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

Company replied

Rated 5 out of 5 stars

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more

Company replied


Company details


Contact info

  • 72 High Street, GU34 1ET, Alton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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4.9

All reviews

(239)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Naz

January 2, 2024
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Fiona,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome help to buy a new phone.

January 1, 2024
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Stuart,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 1 out of 5 stars

Still NO offers of free ear phones or…

Still NO offers of free ear phones or £100 cash back or access to Disney plus after being offered this at the time of the sale. Even after 2 previous reviews Vodafone haven’t tried to help .
The offer relates to S23 handset it’s a CON CON CON
Just another SCAM as it seems we can’t be heard we’ll go quiet and Vodafone is still big.

December 2, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Mr Vincent,

We have no account access via this channel so you would need to contact one of the support channels on either LiveChat: vodafone.uk/2LCJiTm over the phone on 0333 304 0191 or by dropping the Social Media Team a message on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo and Matt were extremely helpful and…

Mo and Matt were extremely helpful and knowledgeable and assisted me putting two accounts together and upgrading 4 tariffs for my family according to each demand. Many thanks.

December 15, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Charlie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was very helpful and helped us get…

Matt was very helpful and helped us get cheaper deals. Can’t complain!

December 15, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Alice,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Prajeet and Naz have been amazing

Prajeet and Naz have been amazing. Tom prepped up the deal a few weeks before

An Amazing team, so helpful and knowledgeable.

December 7, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always Brillaint service

December 7, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Pete,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was learning but did his very best…

Matt was learning but did his very best and I thank him for it.

November 16, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Michael,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to sort out the new phone and…

Easy to sort out the new phone and upgrade. Genuinely nice guys in store, helpful and funny with it.

November 11, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star very impressed with with…

5 star very impressed with with knowledge and helpfulness

November 11, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt the new guy was very helpful

Matt the new guy was very helpful. Hope he goes all the way

November 7, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

November 4, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

More than happy with the service

November 2, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly helpful staff

October 16, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Ian,

Thanks for taking your time to leave this review our Alton store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very informative

Very informative, very patient, excellent service. Thankyou

October 16, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Kim,

This is lovely feedback for our Alton store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Naz was amazing helped me out with…

Naz was amazing helped me out with everything i needed

October 10, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff Prajeet and Naz were very…

Amazing staff Prajeet and Naz were very helpful.

October 5, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Beverley. Thank you for your review for Prajeet and Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service

Really good service, very helpful.

October 3, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Ann,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service

September 30, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Jim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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