Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
72 High Street, GU34 1ET Alton, GB
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Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more
Company replied
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72 High Street, GU34 1ET, Alton, United Kingdom
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Praheet was very helpful especially with Mum who is 86.

Reply from Vodafone UK - Alton
Tom was such a huge help. Having ended up in quite a mess by the customer service team on the phone beforehand he was able to rectify the situation. Thank you

Reply from Vodafone UK - Alton
Really great service, knowledgeable helpful and friendly

Reply from Vodafone UK - Alton
Just had a great experience at Vodafone in Alton. Tom who served me was very helpful and together with Naz sorted me out. Made me feel welcome .

Reply from Vodafone UK - Alton
Fantastic customer service by Naz.
Thank you for your patient and help.

Reply from Vodafone UK - Alton
Prajeet and Tom were very helpful and extremely friendly when trying to sort my phone at the very end of the day

Reply from Vodafone UK - Alton
Naz was Very friendly and very efficient highly recommend

Reply from Vodafone UK - Alton
Great customer service. Very knowledgeable people in store. Happy to go the extra mile to help

Reply from Vodafone UK - Alton
Very good service would recommend to anyone

Reply from Vodafone UK - Alton
Very very helpful and explained everything in detail, makes you want to come back.

Reply from Vodafone UK - Alton
Extremely helpful assistant going beyond the task requested. I would recommend him highly

Reply from Vodafone UK - Alton
Naz and his colleague were extremely helpful, spent time sorting out my issues and were very patient. Excellent service.

Reply from Vodafone UK - Alton

Reply from Vodafone UK - Alton
Super helpful with great personalities especially boy wonder Mitch and Naz.

Reply from Vodafone UK - Alton
Mitch was very polite and helpful, and I would definitely shop here again.

Reply from Vodafone UK - Alton
Awesome service! Patient, considering all my questions. Explained everything really well and all with a smile! Thank you

Reply from Vodafone UK - Alton
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