Vodafone UK - Alton Reviews 

239
TrustScore 5 out of 5

4.9

72 High Street, GU34 1ET Alton, GB


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Rated 5 out of 5 stars

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

Company replied

Rated 5 out of 5 stars

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

Company replied

Rated 5 out of 5 stars

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more

Company replied


Company details


Contact info

  • 72 High Street, GU34 1ET, Alton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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4.9

All reviews

(239)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Advisor was very ateltentive and…

Advisor was very ateltentive and helpful. Sorted out the problem and was very knowledgeable. Great service

July 7, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Debs. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and impressed by Naz…

Excellent service and impressed by Naz the store manager. He set up the phone and kept all my data.

July 7, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Robbie. Thank you for your review for Naz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very satisfied with service from Naz…

Very satisfied with service from Naz the store manager

July 7, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Kathryn. Thank you for your review for Naz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

title

boy wonder mitch.
prajeet batman.
ceeLo green naz.

July 6, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Bodi,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab service

Fab service, very thorough and excellent explanations on various issues with my old iPhone- problems beyond my capabilities - I will definitely recommend and return to this store 😎

July 4, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Michelle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a very good attentive service

July 1, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Heather,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mitch was excellent… we wasted his time…

Mitch was excellent… we wasted his time and he still had time for us.
We will defo come back … because of the service given.. and the smily face.

July 1, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Karen,

Thanks for letting us know what an amazing job Mitch did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in and saw Mitch to collect my…

Came in and saw Mitch to collect my phone, Excellent service and well looked after and very respectful.

June 30, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Terence,

Thanks for letting us know what an amazing job Mitch did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Boy Wonder 5 stars

Boy Wonder 5 stars, very courteous and treats us with respect.

June 30, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, came in shop and they made the phone when work when I couldn’t make or receive calls.

June 30, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and very patient with…

Excellent service and very patient with sorting out a new phone. Thank for setting up new phone and keeping my photos.

June 29, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi, thanks for your feedback for. It's great to see our team were patient and helped setting your new phone up.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service couldn't manage…

Excellent service couldn't manage without it, everyone is extremely helpful especially Boy Wonder Mitch and Naz.

June 27, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Naz and Mitch were very helpful and…

Naz and Mitch were very helpful and assisted me in switching contracts and purchasing a new phone! Customer service level was excellent

June 26, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Del,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was great

Tom was great, really good with phone knowledge and general chatty while waiting for it to be put through.

June 24, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Philip,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mitch and Naz were great.

June 24, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Jesse,

Thanks for the lovely review and fantastic support for both Mitch and Naz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Naz was magnificent

June 23, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Richard,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mitch and Naz were ace

Mitch and Naz were ace. Keep them.

June 22, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hi Chris,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

So knowledgeable friendly and helpful

So knowledgeable friendly and helpful. So impressed.

June 17, 2023
Unprompted review
Vodafone UK - Alton logo

Reply from Vodafone UK - Alton

Hey Tracy,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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