Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
72 High Street, GU34 1ET Alton, GB
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Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... See more
Company replied
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72 High Street, GU34 1ET, Alton, United Kingdom
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Advisor was very ateltentive and helpful. Sorted out the problem and was very knowledgeable. Great service

Reply from Vodafone UK - Alton
Excellent service and impressed by Naz the store manager. He set up the phone and kept all my data.

Reply from Vodafone UK - Alton
Very satisfied with service from Naz the store manager

Reply from Vodafone UK - Alton

Reply from Vodafone UK - Alton
Fab service, very thorough and excellent explanations on various issues with my old iPhone- problems beyond my capabilities - I will definitely recommend and return to this store 😎

Reply from Vodafone UK - Alton
Mitch was excellent… we wasted his time and he still had time for us.
We will defo come back … because of the service given.. and the smily face.

Reply from Vodafone UK - Alton
Came in and saw Mitch to collect my phone, Excellent service and well looked after and very respectful.

Reply from Vodafone UK - Alton
Boy Wonder 5 stars, very courteous and treats us with respect.

Reply from Vodafone UK - Alton
Excellent service, came in shop and they made the phone when work when I couldn’t make or receive calls.

Reply from Vodafone UK - Alton
Excellent service and very patient with sorting out a new phone. Thank for setting up new phone and keeping my photos.

Reply from Vodafone UK - Alton
Excellent service couldn't manage without it, everyone is extremely helpful especially Boy Wonder Mitch and Naz.

Reply from Vodafone UK - Alton
Naz and Mitch were very helpful and assisted me in switching contracts and purchasing a new phone! Customer service level was excellent

Reply from Vodafone UK - Alton
Tom was great, really good with phone knowledge and general chatty while waiting for it to be put through.

Reply from Vodafone UK - Alton

Reply from Vodafone UK - Alton
So knowledgeable friendly and helpful. So impressed.

Reply from Vodafone UK - Alton
They were fantastic today at the Alton branch, especially Kieran

Reply from Vodafone UK - Alton
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