Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
72 High Street, GU34 1ET Alton, GB
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Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
Company replied
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
Company replied
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... See more
Company replied
Fast service. Flexible options in the contract. Phone available in store. Tom was very courteous and extremely helpful.
Company replied
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72 High Street, GU34 1ET, Alton, United Kingdom
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I can in to update my contract .
I was helped by Ellie who was friendly and very efficient.
She found me a good upgrade for my needs

Reply from Vodafone UK - Alton
Luke was very helpful and knowledgeable, helped me with my old phone and set up my new one. Very good service from Vodafone today.

Reply from Vodafone UK - Alton
Sam was very efficient, courteous and extremely helpful

Reply from Vodafone UK - Alton
Luke did a great job sorting out the transfer. Well done.

Reply from Vodafone UK - Alton
Luke was great at helping me transfer all my data across from my old to new phone. Extremely polite and attentive.

Reply from Vodafone UK - Alton
Great service from Eleanor. Professional, friendly and clear with her information and helped make our experience of buying a phone a piece of cake.

Reply from Vodafone UK - Alton
Having had abominable service trying to upgrade on the phone (and was about to leave totally), came into the Alton store and a very good package was arranged quickly and effectively. Having been with Vodafone for 30 odd years, the store experience has restored my faith. Thank you.

Reply from Vodafone UK - Alton

Reply from Vodafone UK - Alton
Friendly,polite and very efficient. An easy and enjoyable way to upgrade my Vida phone package. Thank you Ellie!

Reply from Vodafone UK - Alton
Very helpful patient staff Luke and Ellie helped us to change from physical sim to e sim. Thanks guys Happy New Year !

Reply from Vodafone UK - Alton
Sam and Graham were brilliant , got me a great price for my upgrade and my wife is even getting Amazon prime too . Pop in and see them they are amazing

Reply from Vodafone UK - Alton
Luke was very friendly and helpful. Explained everything clearly and very efficient. Made a very apprehensive visit bearable. Top job from both Luke and Sam.

Reply from Vodafone UK - Alton
Luke was incredibly helpful with my query and went above and beyond, top service!

Reply from Vodafone UK - Alton
Superb advice & service from their Store Manager, Sam. We went in to collect an order & he advised us on a new phone plan for my partner. We've ended up saving loads ~ thank you Sam!! ;-)

Reply from Vodafone UK - Alton
Sam was fantastic.
So patient and clear with everything he did to help us today.

Reply from Vodafone UK - Alton
Sam was incredibly helpful and very clear

Reply from Vodafone UK - Alton
Luke helped me order a new phone . should be in soon , good service

Reply from Vodafone UK - Alton
Luke was very patient, very professional and handled everything very well. He is a credit to your organisation.

Reply from Vodafone UK - Alton
Sam helped get me a new phone up and running after mine went missing. Great service.

Reply from Vodafone UK - Alton
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