As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star
Company replied
116 George Street, WA14 1RF Altrincham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star
Company replied
Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.
Company replied
Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more
Company replied
Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more
Company replied
Written by the company
116 George Street, WA14 1RF, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very straight forward Josh made it very easy

Reply from Vodafone UK - Altrincham
As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star

Reply from Vodafone UK - Altrincham
Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.

Reply from Vodafone UK - Altrincham
Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.

Reply from Vodafone UK - Altrincham
Sami helped me set up my phone he was a great help

Reply from Vodafone UK - Altrincham

Reply from Vodafone UK - Altrincham
Ibz really went out of his way to sort out the transfer from my old phone. Very helpful in the Altrincham store. Took a long time but very patient and knowledgeable.

Reply from Vodafone UK - Altrincham
Amazing experience with Ibz, he helped me out with a new phone with everything i needed. He also helped me out doing the transfer.

Reply from Vodafone UK - Altrincham

Reply from Vodafone UK - Altrincham
Jack and Sam were extremely helpful regarding setting up a new contract, transferring information from my old phone to a new phone, genuinely helpful discussing prices. Very kind and helpful.

Reply from Vodafone UK - Altrincham

Reply from Vodafone UK - Altrincham
Sami and Fahim are fantastic and Help me and Janet for fixing her phone thank you

Reply from Vodafone UK - Altrincham
Ibz was an amazingly knowledgeable retailer and gave great customer service . Huge thx

Reply from Vodafone UK - Altrincham

Reply from Vodafone UK - Altrincham
Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy!
I couldn’t recommend him enough if you’re in the Altrincham store

Reply from Vodafone UK - Altrincham
Ibz was very friendly and accommodating. I was not sure about changing phones but he put me at ease and helped with all my questions. Lovely gentleman.

Reply from Vodafone UK - Altrincham
Great experience in changing to my new phone. Friendly helpfully staff. Would recommend them to a friend.

Reply from Vodafone UK - Altrincham
Called in today to sort our contracts, myself husband & my son.
Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us.
He explained everything really well.
We would definitely recommend Vodafone Altrincham.

Reply from Vodafone UK - Altrincham
Ibz was excellent throughout and very patient!
Would highly recommend.

Reply from Vodafone UK - Altrincham
Ibz has been fantastic from start to finish. He helped me out by transferring everything over from my old phone to my new phone. Thanks for everything.

Reply from Vodafone UK - Altrincham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.