I had a very helpful and friendly sales assistant, Ibz, who guided me through the whole process of trading in my old phone and entering a new contract with a new SIM and porting my number, making it s... See more
Company replied
116 George Street, WA14 1RF Altrincham, GB
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I had a very helpful and friendly sales assistant, Ibz, who guided me through the whole process of trading in my old phone and entering a new contract with a new SIM and porting my number, making it s... See more
Company replied
Ibz was really helpful and knowledgeable of the products & services. He sorted my phone upgrade & got me a much better deal on my broadband. Highly recommended. Thanks again!
Company replied
Josh and Ibbs provided a fantastic personal service providing all the necessary information as well as taking the time needed to set up my new phone. I felt much better informed by the time I left the... See more
Company replied
I don't normally leave reviews, in fact this the first one. Anyway the Altrincham branch today was absolutely brilliant and Josh sorted us out within no time for the wife's new phone. A 19 out of 10... See more
Company replied
Written by the company
116 George Street, WA14 1RF, Altrincham, United Kingdom
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Sami and ibz were very helpful. Very informative. Explained everything plainly.Very friendly.

Reply from Vodafone UK - Altrincham
Excellent customer service.
Ibi’s was extremely helpful, polite, friendly and professional.

Reply from Vodafone UK - Altrincham
Ibz was really helpful and knowledgeable of the products & services. He sorted my phone upgrade & got me a much better deal on my broadband. Highly recommended. Thanks again!

Reply from Vodafone UK - Altrincham
I had a very helpful and friendly sales assistant, Ibz, who guided me through the whole process of trading in my old phone and entering a new contract with a new SIM and porting my number, making it simple and stress free. Thanks!!

Reply from Vodafone UK - Altrincham
Sami & Josh were incredibly helpful, the whole process was seamless.
Both guys are very friendly and need a pay rise.

Reply from Vodafone UK - Altrincham
Very clear explanations and a good communicator.

Reply from Vodafone UK - Altrincham
I experienced a very helpful and efficient service at your Altrincham store. Josh is a credit to your organisation.

Reply from Vodafone UK - Altrincham
Excellent service and really good advice / guidance!

Reply from Vodafone UK - Altrincham
Josh and Ibbs provided a fantastic personal service providing all the necessary information as well as taking the time needed to set up my new phone. I felt much better informed by the time I left the store. Many thanks to both. They were very patient.

Reply from Vodafone UK - Altrincham
SAMY was great, helped me set up my new phone and transferred all my data he was ace

Reply from Vodafone UK - Altrincham
Ibz was excellent and offered a great mobile phone package

Reply from Vodafone UK - Altrincham
Josh was very helpful in sorting my new phone( and my stupid questions!)
Thank you

Reply from Vodafone UK - Altrincham
Josh and Ibz were brilliant, sorted everything out for me. 5 stars allround

Reply from Vodafone UK - Altrincham
Superb experience. Both Sami and Josh were very patient and went the extra mile. Would definitely recommend using Vodaphone, Altrincham. Can’t speak highly enough.

Reply from Vodafone UK - Altrincham
I don't normally leave reviews, in fact this the first one. Anyway the Altrincham branch today was absolutely brilliant and Josh sorted us out within no time for the wife's new phone. A 19 out of 10 experience, well recommended.
Thanks a lot, Steve.

Reply from Vodafone UK - Altrincham
Josh (Store Manager) was fantastic! Super helpful, super friendly and super knowledgeable. Made a complicated process seem very simple. Very happy!

Reply from Vodafone UK - Altrincham
Shamuel and Josh were both very patient and helpful , very polite and professional.
Very happy with all aspects of service

Reply from Vodafone UK - Altrincham
Great service and even helped with my transfer

Reply from Vodafone UK - Altrincham
Great help and explanation to someone who hasn’t had a new phone for many years! Very polite and very helpful with every question

Reply from Vodafone UK - Altrincham
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