Vodafone UK - Altrincham Reviews 

160
TrustScore 5 out of 5

4.9

116 George Street, WA14 1RF Altrincham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ibz really went out of his way to sort out the transfer from my old phone. Very helpful in the Altrincham store. Took a long time but very patient and knowledgeable.

Company replied

Rated 5 out of 5 stars

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more

Company replied

Rated 5 out of 5 stars

Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more

Company replied

Rated 5 out of 5 stars

Jack and Sam were extremely helpful regarding setting up a new contract, transferring information from my old phone to a new phone, genuinely helpful discussing prices. Very kind and helpful.

Company replied


Company details


Contact info

  • 116 George Street, WA14 1RF, Altrincham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(160)

42,546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Assistant was v helpful & efficient

January 12, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff /service

Excellent staff /service

January 12, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful guys at Altrincham

Very helpful guys at Altrincham. Very pleased with the service

January 9, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Walker,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer in store service from…

Great customer in store service from Ibz. All in all extremely helpful. Thanks

January 9, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Steve,
 
This is really lovely to hear, thanks for the review!
 
Thanks for the lovely review and fantastic support for Ibz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami

Sami, he is really good with all the process and really help full thank u for wonderful service.

January 3, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Shiksha,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami was very helpful and friendly…

Sami was very helpful and friendly while helping us purchase a new SIM at a great price. Excellent customer service!

January 3, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Vivan,

We truly appreciate your kind words and the amazing support you’ve shown for Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz was extremely helpful

Ibz was extremely helpful, knowledgeable and friendly

January 3, 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into customer store after problems…

Came into customer store after problems online & Sami in store sorted it out for me.

December 16, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Tracy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys at the store were great and…

The guys at the store were great and very helpful

December 16, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Apple,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service could not have…

Great customer service could not have been more helpful thank you Sami

December 2, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey William,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami was a great assistant very helpful…

Sami was a great assistant very helpful and good at his job friendly and helpful.

December 2, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey there,

Thanks for the lovely review and fantastic support for Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz and the rest of the team were…

Ibz and the rest of the team were really professional, efficient, super friendly and gave lots of great advice. Would highly recommend going into the store.

November 29, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Maddison,

Thanks for the lovely review and fantastic support for Ibz and the rest of the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Ibz manged been…

Great experience with Ibz manged been with voda a few years now and he managed to get me cheaper contract as I was paying over the odds for it.... great with my sen child.

Thank you loads

November 29, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to the Altrincham store for a…

Came to the Altrincham store for a phone upgrade Josh and Sami were really informative helpful and patient.

Thank you

November 22, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Sharon,
Thanks for the lovely review and fantastic support for Josh and Sami.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always great service at altrincham…

Always great service at altrincham branch. So helpful sami was excellent at explaining everything and very clear with good humour and smile.josh was in the background also helping out they make a great team. Thanks so much

November 18, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

We appreciate you taking the time to leave us such a fantastic review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brillant service cant fault the time…

Brillant service cant fault the time tsken to get my phone set up.thank you sami

November 3, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi. We're happy to hear that you received brilliant service and your phone setup was completed to your satisfaction. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Guys Ibz and Sam were both great the…

Guys Ibz and Sam were both great the whole time. Great knowledge and friendly!

October 11, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Ibby at the Altrincham store was extremely knowledgeable, helpful and professional. It the best customer experience at this branch ever. I have been with the Altrincham branch for over 15 years.
Fazila Sciberras

October 7, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, my old phone was running slow and I didn't have enough storage. Ibby helped me get a new device for the similar price that I'm currently paying and also helped me transfer everything over from my old phone to the new phone.

October 6, 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Janet,

Thanks for the lovely review and fantastic support for Ibby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look