Ibz really went out of his way to sort out the transfer from my old phone. Very helpful in the Altrincham store. Took a long time but very patient and knowledgeable.
Company replied
116 George Street, WA14 1RF Altrincham, GB
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Ibz really went out of his way to sort out the transfer from my old phone. Very helpful in the Altrincham store. Took a long time but very patient and knowledgeable.
Company replied
Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more
Company replied
Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more
Company replied
Jack and Sam were extremely helpful regarding setting up a new contract, transferring information from my old phone to a new phone, genuinely helpful discussing prices. Very kind and helpful.
Company replied
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116 George Street, WA14 1RF, Altrincham, United Kingdom
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Reply from Vodafone UK - Altrincham

Reply from Vodafone UK - Altrincham
Very helpful guys at Altrincham. Very pleased with the service

Reply from Vodafone UK - Altrincham
Great customer in store service from Ibz. All in all extremely helpful. Thanks

Reply from Vodafone UK - Altrincham
Sami, he is really good with all the process and really help full thank u for wonderful service.

Reply from Vodafone UK - Altrincham
Sami was very helpful and friendly while helping us purchase a new SIM at a great price. Excellent customer service!

Reply from Vodafone UK - Altrincham
Ibz was extremely helpful, knowledgeable and friendly

Reply from Vodafone UK - Altrincham
Came into customer store after problems online & Sami in store sorted it out for me.

Reply from Vodafone UK - Altrincham
The guys at the store were great and very helpful

Reply from Vodafone UK - Altrincham
Great customer service could not have been more helpful thank you Sami

Reply from Vodafone UK - Altrincham
Sami was a great assistant very helpful and good at his job friendly and helpful.

Reply from Vodafone UK - Altrincham
Great service with help,advice

Reply from Vodafone UK - Altrincham
Ibz and the rest of the team were really professional, efficient, super friendly and gave lots of great advice. Would highly recommend going into the store.

Reply from Vodafone UK - Altrincham
Great experience with Ibz manged been with voda a few years now and he managed to get me cheaper contract as I was paying over the odds for it.... great with my sen child.
Thank you loads

Reply from Vodafone UK - Altrincham
Came to the Altrincham store for a phone upgrade Josh and Sami were really informative helpful and patient.
Thank you

Reply from Vodafone UK - Altrincham
Always great service at altrincham branch. So helpful sami was excellent at explaining everything and very clear with good humour and smile.josh was in the background also helping out they make a great team. Thanks so much

Reply from Vodafone UK - Altrincham
Brillant service cant fault the time tsken to get my phone set up.thank you sami

Reply from Vodafone UK - Altrincham
Guys Ibz and Sam were both great the whole time. Great knowledge and friendly!

Reply from Vodafone UK - Altrincham
Ibby at the Altrincham store was extremely knowledgeable, helpful and professional. It the best customer experience at this branch ever. I have been with the Altrincham branch for over 15 years.
Fazila Sciberras

Reply from Vodafone UK - Altrincham
Amazing experience, my old phone was running slow and I didn't have enough storage. Ibby helped me get a new device for the similar price that I'm currently paying and also helped me transfer everything over from my old phone to the new phone.

Reply from Vodafone UK - Altrincham
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