Vodafone UK - Altrincham Reviews 

160
TrustScore 5 out of 5

4.9

116 George Street, WA14 1RF Altrincham, GB


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Rated 5 out of 5 stars

Ibz really went out of his way to sort out the transfer from my old phone. Very helpful in the Altrincham store. Took a long time but very patient and knowledgeable.

Company replied

Rated 5 out of 5 stars

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more

Company replied

Rated 5 out of 5 stars

Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more

Company replied

Rated 5 out of 5 stars

Jack and Sam were extremely helpful regarding setting up a new contract, transferring information from my old phone to a new phone, genuinely helpful discussing prices. Very kind and helpful.

Company replied


Company details


Contact info

  • 116 George Street, WA14 1RF, Altrincham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Cory

April 6, 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Cory helping with my…

Great service from Cory helping with my simcard

March 19, 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi John. Thank you for your review for Cory. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The team-in Altrincham were super…

The team-in Altrincham were super helpful. We came in for a new phone, we got a great deal. Thank you!

March 11, 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi there,

We appreciate your feedback and kind words about Altrincham team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The team were very helpful

The team were very helpful. Especially Dean, whom helped me set up my device. Thank you

March 11, 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Mark,

We appreciate your review and kind words about Dean. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Received great customer service in your branch especially from Liam who went above and beyond

February 14, 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Andrew!

Thank you for your feedback. We're so glad to hear you had a positive experience in store with Liam.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Kuljeet in store…

Great experience with Kuljeet in store today!

February 12, 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Annie,

Thanks for sharing your experience in store with Kuljeet. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The service I have had today in…

The service I have had today in altrincham store was brilliant, they went through everything I needed to do with no bother

October 16, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Irene,

Thanks for taking your time to leave this review for our Altrincham store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Really good customer support

September 28, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Oona,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as always polite and quick

September 1, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Samantha. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and very friendly

Great service and very friendly - Dyllan

August 31, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Robert,

Thanks for taking the time to leave this positive review and feedback! We're pleased to hear about your experience with us.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was made to feel like a valued…

I was made to feel like a valued customer, Dyllan was so helpful and very knowledgeable and is a credit to your company.

July 13, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Susan,

Thanks for the lovely review and fantastic support for Dyllan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan who served me was extremely…

Dylan who served me was extremely patient helpful and efficient. I was very impressed with the service I received. Bernard Whelan

July 12, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi MR B WHELAN,

This is a lovely review for Dylan. Thanks for taking your time to leave the review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team




Rated 5 out of 5 stars

Good service

Great service

July 8, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Trevor, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful!

July 5, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Kate,

I'm glad to hear you've found our store helpful.

Thanks for your review. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team


Rated 5 out of 5 stars

Good service

June 10, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Mohammed,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan & Manuel at Altrincham Vodafone…

Dylan & Manuel at Altrincham Vodafone we’re totally brilliant and helpful - highly recommend answered all my questions - very kind.

June 7, 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Debbie,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

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