I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... See more
Company replied
Location
Switch location2 County Square, TN23 1YA Ashford, GB
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I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... See more
Company replied
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... See more
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I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit. Rob was friendly, professional, and took the time to explain everyth... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ashford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 County Square, TN23 1YA, Ashford, United Kingdom
4.8
Excellent
238 reviews
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Excellent customer service
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.
June 11, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Julieanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Owen was a great help with helping…
Owen was a great help with helping organize a new contract
June 3, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic!
Fantastic!
Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.
May 31, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Coogie ,
Thanks for the lovely review and fantastic support for Anudan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alex 5 star
Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)
May 31, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
LEE WAS AMAZING- he really helped me I…
LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee
May 28, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Annabel,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodaphone Ashford
Matt was extremely helpful and patient in setting up my new phone. Excellent service.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Mary,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt at Vodafone Ashford was so helpful…
Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!
May 10, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Katie,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Working with Alex today
Working with Alex today, got the best ever customer experience. Also managed all my issues with Three. Customer support was really welcoming. 10 stars today! Highly recommended.
May 7, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Mariana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
I went in, in order to pay off and separate my bills/contracts with my ex, I was served by Matt and he was extremely patient and helpful, gave me all the information I needed, over all a very pleasant experience
May 5, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma was very gentle and patient and…
Emma was very gentle and patient and encouraging through the credit check. I was skeptical at first but I'm glad everything turned out great.
She and her colleagues were very helpful
April 26, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into your store on the off…
I went into your store on the off chance and came out with a contract. I could mot have had better help. Connor and Owen were so helpful and really put me at ease. Thank you so much.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Coner from Ashford kent branch fabulous…
Coner from Ashford kent branch fabulous customer service very knowledgeable spent time to explain everything clearly and in detail thankyou 1st class service well done
April 22, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Colin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt knows his job and has explained…
Matt knows his job and has explained everything extremely well.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen made my experience seemless
Owen made my experience seemless. Ever so helpful and I left with a smile and a great deal. I would recommend people to pop by.
April 15, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Lesley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen
Owen
He is a top chap, awesome customer service, made things clear to understand and stress free
Fantastic job
April 7, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very thorough and informative
April 6, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey there
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Owen was really helpful and helped me…
Owen was really helpful and helped me through the entire process. Would definitely recommend
April 4, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Phill,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen was very informative and helpful
Owen was very informative and helpful. We got a great deal and are really happy with our new phones
March 28, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Owen is super helpful and…
Owen is super helpful and knowledgeable, explains everything so well and a pleasure to have all our phone requirements dealt with.
March 22, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Nadine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was visiting in the shop and found Owen…
Was visiting in the shop and found Owen such a humble guy professional at his job he explained everything detailed and we end up being a permanent costumer. Thanks Owen for you're service
March 19, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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