Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... See more
Company replied
Location
Switch location2 County Square, TN23 1YA Ashford, GB
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I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... See more
Company replied
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... See more
Company replied
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ashford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 County Square, TN23 1YA, Ashford, United Kingdom
4.8
Excellent
239 reviews
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Was visiting in the shop and found Owen…
Was visiting in the shop and found Owen such a humble guy professional at his job he explained everything detailed and we end up being a permanent costumer. Thanks Owen for you're service
March 19, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store today at ashford for… data
Visited the store today at ashford for some help and was really impressed. I met Owen and he was knowledgeable and fixed my issue quickly. Great customer service, Thankyou!
March 19, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Sneha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful and patient…
Matt was extremely helpful and patient explaining and saved me money on all plans Sn assett to company I am a long term customer of 30 years plus
March 17, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Pamela,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service in Vodafone Ashford…
Very good service in Vodafone Ashford today . Robert the manager gave me a better contract.
March 15, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen in the Ashford store was extremely…
Owen in the Ashford store was extremely helpful and very informative and upgraded 3 of my devices and saved me a lot of money and I got a new iPhone. It was a pleasure to talk to him and I would absolutely recommend him.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone Visit
Was seen to by Matt who was very helpful and thoroughly explained everything clearly. Very happy with the overall experience I received.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Jensen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problem. Matt Ashford sorted Thanks.
Had couple problems that was "bugging" me ( no pun ).
Matt @ Ashford sorted them quickly with a smile.
Thank you Matt.
Dennis Marsh
February 26, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Dennis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Owen from the Ashford Kent branch
Owen from the Ashford Kent branch, absolutely fantastic customer service.
Very helpful, understanding and found us the best deal.
He was extremely polite.
Thumbs up for Owen
February 25, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Ebony,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen Was very friendly
Owen Was very friendly, very helpful and was not pushy
February 17, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey George,
Thanks for the lovely review and fantastic support for Owen
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen was good very helpful and sorted…
Owen was good very helpful and sorted everything out for me
February 3, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey RACHAEL,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was excellent patient and…
Matt was excellent patient and understanding. I could not recommend him more highly. He should go far and thank you.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Mokey,
Thanks for the lovely review and fantastic support for Matt .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good cuatomer service from the…
Really good cuatomer service from the ashford, they all diserve a big bonus!!!
Harry, dan, owen and emily have been very helpful.
December 22, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey Mr. Udayan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Owen was extremely helpful with the…
Owen was extremely helpful with the issue with my phone resolving all problems 10/10 service highly recommended.
December 22, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey Frances,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was very helpful with my service…
Harry was very helpful with my service problem will be back to buy more
December 21, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey Magdalena,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Harry in Ashford Awesome
I came in to see Harry again
First time outage at store.
Came in today problem sorted.
Very happy
Thank you Harry
December 21, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey Sandra,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry is a great member of the team
Harry was amazing today for setting up my phone contract, very patient and polite. Great member of your team! Thanks again!
December 20, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey Cady,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was knowledgeable and very…
Harry was knowledgeable and very polite.
Great service 5* thank you
December 20, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt’s service was brilliant
Matt’s service was brilliant. He helped me with exactly what I required. I will be returning!
November 29, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex went above and beyond and took…
Alex went above and beyond and took customer service to an extra level.
I couldn’t speak highly enough of our experience today.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Ashford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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