Vodafone UK - Ashton Under-Lyne Reviews 

565
TrustScore 5 out of 5

4.9

Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB


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Rated 5 out of 5 stars

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more

Company replied

Rated 5 out of 5 stars

Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.

Company replied

Rated 5 out of 5 stars

Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more

Company replied

Rated 5 out of 5 stars

Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

Company replied


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  • Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

565 reviews

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4.9

All reviews

(565)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Vert well looked after by James.lookee…

Vert well looked after by James.lookee for the ee store but advised had gone but the branch made me feel very welcome to help me move over.

July 2, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Marlane,

Thank you so much for your wonderful review and the amazing support you’ve shown for James—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service was very good

Customer service was very good

July 2, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Khadijat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful and explained…

James was very helpful and explained everything to me! And done everything he could do get me the best deal

July 2, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Jonathan,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Viken

Great service from Viken

July 1, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey there,

Thanks for the lovely review and fantastic support for Viken.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Very informative and friendly

June 27, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from vik

June 26, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Grzegorz, ​

Thanks for the lovely review and fantastic support for Vik. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley was such a lovely guy

Bradley was such a lovely guy. Super helpful and quick! Really happy with my new phone! Thanks

June 26, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Ben,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly service

June 24, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone title

Viken has been amazing 2 times has sorted me with my phone and also got me tablets done brilliant and I’m so happy with the help I received

June 24, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hi Donna. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service skills

Fantastic customer service skills. I am sp happy with my new deal. Fantastic saving lovely friendly guy

June 21, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hi Debbie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and great customer service

Very helpful and great customer service

June 21, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Robert. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vickers is so nice and so good adviser

Vickers is so nice and so good adviser. I'm always recommending him.

June 21, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Sebastian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made everything easy to understand

June 21, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Daniel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service and thorough.

June 18, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Daniel. We're happy to hear that you found our service helpful and thorough! We appreciate you taking the time to leave us feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley was absolutely brilliant and so…

Bradley was absolutely brilliant and so helpful in explaining everything . I am not very technical and Bradley was so patient . Thank you so much

June 16, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi! We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received; it's great to know the support was helpful and patient. Thank you!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful at Ashton branch today…

Super helpful at Ashton branch today Bradley helped me with some queries about my contract, upgraded me and got me a great broadband deal, excellent service thank you

June 16, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Diane. We're happy to hear that you received excellent service and a great broadband deal. We appreciate the lovely review and fantastic support.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was very good at explaining…

Rick was very good at explaining everything to me, he was pleasant & efficient

June 16, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey June. We're happy to hear that you found the explanation helpful and the service efficient. Thank you for sharing your positive experience with us!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice an helpful bloke

June 13, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and good at his job

June 12, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Carl,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Answered all my queries. No complaints

June 12, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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