Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
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Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Company replied
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more
Company replied
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Company replied
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Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom
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Everything was fully explained so i would understand it!
Very friendly & helped with everything

Reply from Vodafone UK - Ashton Under-Lyne
Served by viken.Very helpful and sorted my number port out in 5 mins.Well done and thank You.

Reply from Vodafone UK - Ashton Under-Lyne
Excellent service from vik in Ashton store. Very good experience

Reply from Vodafone UK - Ashton Under-Lyne
Brilliant service of rick.every thing explained clearly.

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
Clear and spent time going through the best options available

Reply from Vodafone UK - Ashton Under-Lyne
Rick was very personable and provided an exceptional customer service. Would highly recommend

Reply from Vodafone UK - Ashton Under-Lyne
James made the process very easy and explained everything in detail which has been really helpful

Reply from Vodafone UK - Ashton Under-Lyne
Viken was amazing in the store, went to collect a new watch, and saved me money on my phone contract!!

Reply from Vodafone UK - Ashton Under-Lyne
Viking was extremely helpful and very professional

Reply from Vodafone UK - Ashton Under-Lyne
Staff were helpful and looked at different options for my needs.

Reply from Vodafone UK - Ashton Under-Lyne
Went into store today for an upgrade. Upon arrival I was greeted by a very friendly young man called Brad. He was incredibly helpful and I got the perfect deal which is exactly what I wanted. He is a credit to your company.

Reply from Vodafone UK - Ashton Under-Lyne
Viken in Ashton store
Really polite person
Helpful couldn't do enough for us

Reply from Vodafone UK - Ashton Under-Lyne
Good and friendly gentleman and always see viken in Ashton store

Reply from Vodafone UK - Ashton Under-Lyne
Rick was amazing great attention to detail

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
I was spoken to by viken who was very professional and polite and very helpful when helping me choose my new phone

Reply from Vodafone UK - Ashton Under-Lyne
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