Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Location
Switch locationUnit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
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See what reviewers are saying
Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Company replied
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more
Company replied
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ashton Under-Lyne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom
4.9
Excellent
564 reviews
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Reply from Vodafone UK - Ashton Under-Lyne
Hey Anne,
Thank you for your feedback. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rick did a smashing job with a full…
Rick did a smashing job with a full breakdown of my bill and contract end date explained very helpful
August 8, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Ben,
Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Viken was excellent in store today
Viken was excellent in store today, he helped me within minutes of doing a sim swap. However I spent over an hour on the phone to the call centre with no help, the person was not helpful he said his name was Robert. I run my own business and this was very inconvenient for me, I habe now lost half a days work sorting the other sim card to be able to contact my customers.
I had to drive down to the store which took another 2 hours out of my day. I am not happy with the service that was provided over the phone.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Isie,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Asadul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I just want to say thank you to…
I just want to say thank you to Bradley.He was so friendly and helpful.5 stars
August 3, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Maj,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley did do our job and he was the…
Bradley did do our job and he was the best advisor ever 5 star .
August 4, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Zohre,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Viken the Hero
Viken helped us as much as he could. Wonderful man and helped us save a bit of money too!
August 2, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Tomas,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful knowledgeable and made it easy…
Helpful knowledgeable and made it easy to get my new contract
Also helped with my old phone too
Much appreciated
August 2, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Te
Absolutely appalling
Absolutely appalling.
I recently got totally stitched up by these.
I broke my old phones screen by accident but needed a new one ASAP for 2 days later as I was going abroad, so hurriedly went down to my local store to get a new phone.
Well I still had 5 months on my old contract going, so had to end up paying for 2 contracts at the same time.
Anyway, I eventually paid off my old contract and just kept paying on the new one, but I've only just recently found out, I have 2 separate bills with these lot, one bill that is paying for the airtime (£24.80) and one other bill paying for a device which has they say is worth £648 (is a Samsung Galaxy S24 FE 128GB Mint 5G really that expensive?) which I pay £18 a month to pay it off, which has upped the cost of my bills of which I never expected.
This was NOT explained to me, I was with Three for 6 years before these lot and had one bill only, not 2 separate ones, I believe they are on a scam.
Now tied to them till 2027 and will never use these lot ever again.
Beware the small print and dodgy sales people!
1004992178
UPDATE to the reply from them?
DM? This isnt a chat site or social media. This is a cop out answer and proves your contempt for customer care!
I contacted someone via the chat on app and all I got told, constantly, was I signed a 36 month contract for the unit and that's that!! 36 months and 2 separate bills, I knew nothing about, one for the phone and one for using it. Absolutely preposterous!!
Can't wait for it to be over! No stars for this!!
July 31, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey there,
I am sorry for the experience you had, I appreciate how frustrating this can be. Could you please send us a DM so that we can assist you further.
Thanks,
Vodafone Social Media Team
Bradley is Excellent & Fantastic…
Bradley is Excellent & Fantastic Service & an Excellent adviser for Vodafone from start to entering the store to leaving I cannot thank him enough & I value his expertise Also a lovely young man Thank you Bradley 100% Service
July 30, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and polite brilliant…
Very helpful and polite brilliant service
July 24, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and gave me the best prices
Very helpful and gave me the best prices
July 19, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Chloe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and easy to sort out…
Really helpful and easy to sort out upgrade
July 19, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Katy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was ver nice to us and very…
Bradley was ver nice to us and very helpfull
July 18, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Donald,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in with several issues
Came in with several issues. Was sorted out straight away, no messing around. Very professional and very good customer service from Vic the retail technician expert.
Extremely happy customer. Thanks very kindly for all your help. 10/10 👍
July 18, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
Thanks for the lovely review and fantastic support for Vic.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service
July 18, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Carole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was amazing very helpful and…
Bradley was amazing very helpful and made changing my phone a very pleasurable experience and I felt at ease. I would highly recommend Bradley and Vodafone to my friends and colleagues
July 18, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey there,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley at Vodafone
Bradley was very approachable and courteous. He explained everything as we went through all the options available to me.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Roger,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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