Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Company replied
Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
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Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Company replied
Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more
Company replied
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Company replied
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Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom
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Nice and easy to deal with, great customer service upgrading phones.

Reply from Vodafone UK - Ashton Under-Lyne
The store operative was very knowledgeable and helpful

Reply from Vodafone UK - Ashton Under-Lyne
Helpfully and made things clear and easy to understand

Reply from Vodafone UK - Ashton Under-Lyne
Viken was very helping! He got us a brilliant deal for my daughter and was a lovely helpful gentleman

Reply from Vodafone UK - Ashton Under-Lyne
Bradley was incredibly helpful with buying and setting up my new phone, great member of staff

Reply from Vodafone UK - Ashton Under-Lyne
Bradley was absolutely incredible in thoroughly explaining the process to me. I am not the best at these things so it helped for him to guide me through the process, I cannot thank Bradley and the team enough for the support.

Reply from Vodafone UK - Ashton Under-Lyne
Great service provided by Bradley today. Upgrading my phone was hassle-free and quick. Bradley was chatty and knowledgeable throughout. Fab experience and highly recommended A*****

Reply from Vodafone UK - Ashton Under-Lyne
Viken was excellent and very friendly

Reply from Vodafone UK - Ashton Under-Lyne
The happy face to welcome you in the shop and professional attitude to help your questions

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
Bradley and his colleague Vik went far and beyond what was needed to help both myself and my 90 year old mother in law. Superstars.
Thanks lads
Paul

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
Rick was very helpful... explained everything clearly... thank you

Reply from Vodafone UK - Ashton Under-Lyne
Bradley at the ashton under line branch was superb.
Very professional, helpful and made sure I was sorted for my holiday.

Reply from Vodafone UK - Ashton Under-Lyne
Viking,was amazing not only did he save me money and explain everything to me, he was nice and patient with me, definitely reminded him and vodafone

Reply from Vodafone UK - Ashton Under-Lyne
Bradley was brilliant. Really helpful and friendly and helped me sort everything out that I needed

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
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