Vodafone UK - Ashton Under-Lyne Reviews 

564
TrustScore 5 out of 5

4.9

Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB


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Rated 5 out of 5 stars

Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.

Company replied

Rated 5 out of 5 stars

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more

Company replied

Rated 5 out of 5 stars

Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

Company replied


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  • Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

564 reviews

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4.9

All reviews

(564)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice and easy to deal with

Nice and easy to deal with, great customer service upgrading phones.

September 20, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store operative was very…

The store operative was very knowledgeable and helpful

September 15, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpfully and made things clear and…

Helpfully and made things clear and easy to understand

September 14, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

September 10, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Lilian ,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Viken was very helping

Viken was very helping! He got us a brilliant deal for my daughter and was a lovely helpful gentleman

September 8, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Lee,

Thanks for the lovely review and fantastic support for Viken.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley was incredibly helpful with…

Bradley was incredibly helpful with buying and setting up my new phone, great member of staff

September 6, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

We're so glad to hear that you had such a positive experience! We appreciate you taking the time to leave us this lovely review about the great service you received.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super Bradley

Bradley was absolutely incredible in thoroughly explaining the process to me. I am not the best at these things so it helped for him to guide me through the process, I cannot thank Bradley and the team enough for the support.

September 6, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

We're happy to hear that the explanation of the process was helpful. We appreciate you acknowledging the support offered. Thank you for your lovely feedback.

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service provided by Bradleyat Vodafone, Ashton…

Great service provided by Bradley today. Upgrading my phone was hassle-free and quick. Bradley was chatty and knowledgeable throughout. Fab experience and highly recommended A*****

September 6, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're happy to hear that upgrading your phone was hassle-free and quick. We appreciate you taking the time to share your positive feedback regarding the service you received.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Viken was excellent and very friendly

Viken was excellent and very friendly

September 5, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The happy face to welcome you in the…

The happy face to welcome you in the shop and professional attitude to help your questions

September 4, 2025
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

We're happy to hear that you felt welcome and received professional assistance. Thank you for your positive feedback; we appreciate you taking the time to share!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Bradley!

September 4, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad

Brad , great guy , more than helpful and informative

August 30, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

August 27, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley and his colleague Vik went far…

Bradley and his colleague Vik went far and beyond what was needed to help both myself and my 90 year old mother in law. Superstars.
Thanks lads
Paul

August 18, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hi Paul,

We're happy to hear that you've received the support needed by our team. We really appreciate your feedback!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really really helpful and informative.

August 17, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was very helpful..

Rick was very helpful... explained everything clearly... thank you

August 16, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We appreciate you taking the time to leave us this positive feedback.
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley at the ashton under line branch…

Bradley at the ashton under line branch was superb.

Very professional, helpful and made sure I was sorted for my holiday.

August 16, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

We appreciate your positive feedback regarding the professionalism and helpfulness shown while preparing for your holiday.
Vodafone Social Media Team

Rated 5 out of 5 stars

Viking,was amazing not only did he save…

Viking,was amazing not only did he save me money and explain everything to me, he was nice and patient with me, definitely reminded him and vodafone

August 12, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Kay,

Thanks for the lovely review and fantastic support for Viking.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley was brilliant

Bradley was brilliant. Really helpful and friendly and helped me sort everything out that I needed

August 11, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Dean,

Thanks for the lovely review and fantastic support for Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative

August 9, 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Anne,

Thank you for your feedback. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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