Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
36 Friars Square, HP20 2SP Aylesbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more
Company replied
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more
Company replied
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more
Company replied
Written by the company
36 Friars Square, HP20 2SP, Aylesbury, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arjun was very knowledgeable, gave me a lot of information and made me feel valued as a customer. Excellent service received today.

Reply from Vodafone UK - Aylesbury
Good service. Offered us various options and choose the right deal.

Reply from Vodafone UK - Aylesbury
Callum was very helpful setting up my email address and also doing the phone contract as well

Reply from Vodafone UK - Aylesbury
Colin at Aylesbury Vodafone is so helpful and knowledgeable. He has my thanks and gratitude. Penny

Reply from Vodafone UK - Aylesbury
Callum in Aylesbury was able to save me £9 a month

Reply from Vodafone UK - Aylesbury
Arjun at Aylesbury store was very helpful and knowledgeable and sorted all our queries.

Reply from Vodafone UK - Aylesbury
The technician knew exactly what to do and his collegue made sure we were being looked after.

Reply from Vodafone UK - Aylesbury
Arjun was really good and gave me my best options for a new plan.

Reply from Vodafone UK - Aylesbury
Arjun was Very polite!! Quick and efficient service couldn’t have asked for a better time in Vodafone stress free

Reply from Vodafone UK - Aylesbury
Excellent service and great advice

Reply from Vodafone UK - Aylesbury
Great service and advice from Arjun. Patient in regard to selection of phone and plan.
Highly recommend!

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
Very helpful interaction. Helped during whole process.

Reply from Vodafone UK - Aylesbury
Arjun was very helpful sorted a broadband for me and helped me change from pay as you go to simo . Thank you for helping us despite closing time

Reply from Vodafone UK - Aylesbury
Very helpful with my upgrades on a sim only contract. Great advice on which plans we needed and tailored them all to our own individual requirements. Excellent service. Thank you!!

Reply from Vodafone UK - Aylesbury
Arjun was absolutely phenomenal in store. Top gentleman. Top customer service . Sorted my broadband and my sim for me . Couldn't have asked for a better experience. Very polite and courteous!!

Reply from Vodafone UK - Aylesbury
Arjun & carl were Perfect, totally helpful and knew the product well. Polite gentleman so nice to have such manners.

Reply from Vodafone UK - Aylesbury
Connor was extremely helpful and explained everything very clearly.
I am not very technical and he was very knowledgeable and understanding.

Reply from Vodafone UK - Aylesbury
Very helpful and informative. Great service

Reply from Vodafone UK - Aylesbury
Excellent customer service received today.
I needed advice with my existing mobile and broadband costs and options available, as a longstanding Vodafone customer.
Callum was extremely helpful and professional. He explained the current options and answered all my questions.
He made some adjustments which I am very happy with. I can return in the near future and feel confident when asking for next upgrade.

Reply from Vodafone UK - Aylesbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.