Vodafone UK - Aylesbury Reviews 

227
TrustScore 5 out of 5

4.9

36 Friars Square, HP20 2SP Aylesbury, GB


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Rated 5 out of 5 stars

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more

Company replied

Rated 5 out of 5 stars

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more

Company replied


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  • 36 Friars Square, HP20 2SP, Aylesbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Arjun was very knowledgeable

Arjun was very knowledgeable, gave me a lot of information and made me feel valued as a customer. Excellent service received today.

November 23, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service.

Good service. Offered us various options and choose the right deal.

November 18, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was very helpful setting up my…

Callum was very helpful setting up my email address and also doing the phone contract as well

November 15, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Jennifer,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Colin at Aylesbury Vodafone is so…

Colin at Aylesbury Vodafone is so helpful and knowledgeable. He has my thanks and gratitude. Penny

October 25, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Penny,

Thanks for your review for Colin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Callum in Aylesbury was able to save me…

Callum in Aylesbury was able to save me £9 a month

October 19, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Stephen,

Thank you for taking the time to leave us a 5 star review and the amazing feedback about Callum and how he helped save you some money.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun at Aylesbury store was very…

Arjun at Aylesbury store was very helpful and knowledgeable and sorted all our queries.

October 11, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Nigel. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The technician knew exactly what to do…

The technician knew exactly what to do and his collegue made sure we were being looked after.

September 17, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Bill,

Thanks for sharing your five star feedback. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Huge discount and savings

Arjun was really good and gave me my best options for a new plan.

September 15, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Natasha,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun was Very polite!

Arjun was Very polite!! Quick and efficient service couldn’t have asked for a better time in Vodafone stress free

September 9, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi. Thank you for your review for Arjun. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and great advice

Excellent service and great advice

September 9, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Mrs Denning,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and advice from Arjun

Great service and advice from Arjun. Patient in regard to selection of phone and plan.

Highly recommend!

August 15, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hello Susan,

It's wonderful to hear about the positive experience you had with Arjun, and that they were able to get everything sorted for you. Thanks for the review and recommendation, we appreciate it.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice and really helpful.

Great advice and really helpful.

August 11, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Delighted,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful interaction

Very helpful interaction. Helped during whole process.

August 2, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Angela,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun was very helpful sorted a…

Arjun was very helpful sorted a broadband for me and helped me change from pay as you go to simo . Thank you for helping us despite closing time

July 22, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Mobayode,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and have got a great deals you are happy with.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Very helpful with my upgrades on a sim only contract. Great advice on which plans we needed and tailored them all to our own individual requirements. Excellent service. Thank you!!

July 22, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Anon,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us when upgrading.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun was absolutely phenomenal in…

Arjun was absolutely phenomenal in store. Top gentleman. Top customer service . Sorted my broadband and my sim for me . Couldn't have asked for a better experience. Very polite and courteous!!

July 9, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Shirley,

It's great to hear about the positive experience which you've had with Arjun. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect

Arjun & carl were Perfect, totally helpful and knew the product well. Polite gentleman so nice to have such manners.

June 13, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Kenneth,

This is lovely feedback for Arjun and Carl. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Connor was extremely helpful and…

Connor was extremely helpful and explained everything very clearly.
I am not very technical and he was very knowledgeable and understanding.

June 7, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Tam,

Thanks for the 5 star feedback! We're delighted you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative. Great service

June 4, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi Andrea. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service received…

Excellent customer service received today.
I needed advice with my existing mobile and broadband costs and options available, as a longstanding Vodafone customer.
Callum was extremely helpful and professional. He explained the current options and answered all my questions.
He made some adjustments which I am very happy with. I can return in the near future and feel confident when asking for next upgrade.

May 23, 2024
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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