Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
Location
Switch location36 Friars Square, HP20 2SP Aylesbury, GB
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Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more
Company replied
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more
Company replied
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Aylesbury
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 Friars Square, HP20 2SP, Aylesbury, United Kingdom
4.9
Excellent
227 reviews
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Colin was very attentive and customer…
Colin was very attentive and customer focused. Helped reducing my bills and got me some great deals. Will definitely be back again
April 4, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Colin was helpful
Colin was helpful, friendly and professional dealing with my phone contract renewal instore.
April 4, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in today looking for the best…
I went in today looking for the best phone for my 12 year old son. He needs a phone for contact only. No internet or social media.
Callum was so helpful and suggest adding a simple sim plan to my existing. He made it very easy. Not only that, but he noticed my plan was out of date and immediately looked to rectify it and put me on a more cost effective plan, without me even asking him to first.
Really good service
March 30, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey there,
We truly appreciate your thoughtful review—it’s always a joy to receive such positive feedback!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was very helpful giving me an…
Dylan was very helpful giving me an excellent upgrade when my phone had died. He went beyond good customer service and made sure all my files and contacts had transferred to my new phone! Thank you.
March 16, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Felicity,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came into Vodaphone for some help and…
Came into Vodaphone for some help and advice. Spoke to a guy called Carl who was absolutely brilliant and very helpful, sorted us out and offered us a good deal withh our new contract.
March 11, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hello Rosemary,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Carl.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aylesbury
Hello Carol,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phone upgrade in store
Callum helped with my upgrade, kindly explained all my options and set everything up for me. I've left the store with a new S25 ready to go.
Excellent customer service.
March 9, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Prompt efficient service and Arjun…
Prompt efficient service and Arjun listened!
March 5, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Alison,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Dylan in Aylesbury was very fast and…
Dylan in Aylesbury was very fast and efficient his politeness was really amazing, you can see why he is the manager
February 15, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent help and information given…
Arjun gave Excellent help and information given for new phone and broadband band
February 13, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Menai,
Thanks for your lovely review! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I placed an order for a refurbished…
I placed an order for a refurbished phone. At the point of collection, this guy (Delan) suggested a better option with a brand new phone. I went for that option. It was fantastic.
February 8, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Maxwell. Thank you for your review for Delan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant advice.
Callum was brilliant in the Aylesbury store. Helpful & very knowledgeable.
January 27, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Sarah,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Aylesbury
Hi Pete,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful with aps
A good experience. I got some help with installing an ap and opening the notifications. And a bit of discount on a new deal. Helpful and friendly service.
January 11, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
upgrade
Dylan the store manager was absolutely fantastic really kind and professional, doing Satan's work. As my upgrade was taking a while due to the systems constantly crashing, he even offered to get me a coffee/bubble tea. Great asset to your team.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Phone upgrade
Dylan, the store manager was really helpful. Made the transition process really smooth. Really professional and took not a lot of time out of our day. I sincerely recommend this branch to all customers.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Callum
Callum is great, always doing God's work! Best Vodafone employee going! Do the right thing and give him the world!
January 3, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi James,
What an amazing review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Polite friendly service
Arjun had Polite friendly service . Very helpful
January 3, 2025
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Karen,
Thanks for your fabulous review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really nice and helpful from the agent.
Really nice and helpful from the agent.
December 6, 2024
Unprompted review
Reply from Vodafone UK - Aylesbury
Thank for the positive feedback, Monica. We love to see it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had the pleasure of being assisted by…
I had the pleasure of being assisted by Arjun while upgrading my phone contract from EE to Vodafone, and I couldn’t be more impressed. Arjun’s wealth of experience was evident from the start—he clearly explained the differences between the networks and helped me select the perfect plan to suit my needs.
He made the entire process seamless and stress-free, ensuring that I fully understood all the details and benefits of my new contract. His professionalism, patience, and friendly approach made what could have been a daunting task feel effortless.
If you’re considering an upgrade or switching networks, I highly recommend reaching out to Arjun for his expert advice and outstanding service. Thank you for making this transition so smooth!
December 1, 2024
Unprompted review
Reply from Vodafone UK - Aylesbury
Hi Ifty. Thank you for your glowing review for Arjun. It's always lovely to read such fantastic feedback like this. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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