Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
182 High Street, KA7 1RQ Ayr, GB
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Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Company replied
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more
Company replied
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182 High Street, KA7 1RQ, Ayr, United Kingdom
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Ryan was a great help transferring all my stuff over from my old phone to my new one

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Jacqueline was very helpful, efficient, and friendly. Would definitely recommend Vodafone and the Ayr store.

Reply from Vodafone UK - Ayr
Jordan helped get my direct debit details changed amazing assistance

Reply from Vodafone UK - Ayr
Paul and yean done a fantastic job with getting my new phone

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Fantastic service from Joe today, he helped with my choice to get the right phone for me.

Reply from Vodafone UK - Ayr
Ayr team always a pleasure to deal with Stevie & Co 1st class

Reply from Vodafone UK - Ayr
Great service from Joe. Found the right contact at a better price. Thanks Joe.

Reply from Vodafone UK - Ayr
Jordan was fantastic with my upgrade, thanks so much

Reply from Vodafone UK - Ayr
Andy was so helpful and pleasant. Sorted out all my sim issues and totally understood what i needed to happen.

Reply from Vodafone UK - Ayr
Got a new phone, and all set up in store thanks taylor

Reply from Vodafone UK - Ayr
Extremely happy with Vodafone. Joe was so friendly and helpful, my mum needed a new phone and he took the time to find the right phone and contract for her. I will be switching to Vodafone when my contract with other company ends as the customer service is fantastic here!

Reply from Vodafone UK - Ayr
From a previous visit I returned to see the same sale person. Excellent honest service. From Charlie

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
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