Vodafone UK - Ayr Reviews 

255
TrustScore 5 out of 5

4.8

182 High Street, KA7 1RQ Ayr, GB


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Rated 5 out of 5 stars

Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more

Company replied

Rated 5 out of 5 stars

Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.

Company replied

Rated 5 out of 5 stars

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more

Company replied

Rated 5 out of 5 stars

Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Ayr

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 182 High Street, KA7 1RQ, Ayr, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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4.8

All reviews

(255)

42,546 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan was a great help transferring all…

Ryan was a great help transferring all my stuff over from my old phone to my new one

April 1, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Peter. Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Joe sorted an issue nobody else could

March 6, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Richard,

It's great to hear Joe fixed things for you. We're sorry to hear this wasn't done before. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Jacqueline was very helpful

Jacqueline was very helpful, efficient, and friendly. Would definitely recommend Vodafone and the Ayr store.

March 3, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Coco,

Thanks for your review and feedback for Jacqueline, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Great! Fast and efficient.

February 21, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi there,

Thanks for sharing your feedback and taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jordan helped get my direct debit…

Jordan helped get my direct debit details changed amazing assistance

February 21, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Brian,

Thanks for sharing this review for Jordan.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Paul and yean done a fantastic job with…

Paul and yean done a fantastic job with getting my new phone

February 18, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Paul,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was brilliant

Taylor was brilliant, loving my new pixel

February 14, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Joseph,

Thanks for your review and great feedback for Taylor.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Charlie and Joe were great , sorted my new phone out

February 4, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Andrew,

Thanks for reviewing, and sharing your feedback for Charlie and Joe.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Joe today

Fantastic service from Joe today, he helped with my choice to get the right phone for me.

February 3, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi. Thank you for your review for Joe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very helpful member of staff.

January 15, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Lisa. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor in the Ayr store was great

January 12, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Donna,

Your review is much appreciated! Thank you for your great feedback regarding Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ayr team always a pleasure to deal with…

Ayr team always a pleasure to deal with Stevie & Co 1st class

January 10, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi John,

It's great to hear your feedback for Stevie and the team, thanks for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks very much

Great service from Joe. Found the right contact at a better price. Thanks Joe.

January 3, 2024
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Karen,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks for all your help Charlie

December 16, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Rebecca,

Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jordan was fantastic with my upgrade

Jordan was fantastic with my upgrade, thanks so much

December 15, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Kenneth,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy was so helpful and pleasant

Andy was so helpful and pleasant. Sorted out all my sim issues and totally understood what i needed to happen.

December 13, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey,

Thanks for the lovely review and fantastic support for Andy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was great

Got a new phone, and all set up in store thanks taylor

December 13, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Moira

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely happy with Vodafone

Extremely happy with Vodafone. Joe was so friendly and helpful, my mum needed a new phone and he took the time to find the right phone and contract for her. I will be switching to Vodafone when my contract with other company ends as the customer service is fantastic here!

December 10, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New S23 ultra

From a previous visit I returned to see the same sale person. Excellent honest service. From Charlie

November 26, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi John,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience in vodafone with Taylor

November 22, 2023
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi John,

This is lovely feedback for Taylor. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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