Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
Location
Switch location182 High Street, KA7 1RQ Ayr, GB
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See what reviewers are saying
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Company replied
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ayr
Written by the company
Contact info
182 High Street, KA7 1RQ, Ayr, United Kingdom
4.8
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ryan was a great help getting me into…
Ryan was a great help getting me into my facebook
August 24, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hey Maureen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
1st class service by Charlie for my sim…
1st class service by Charlie for my sim only upgrade
August 6, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Steven,
Thanks for your 5-star review for Charlie. We appreciate this support. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe was fantastic at switching our…
Joe was fantastic at switching our phones across
August 5, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hello Carole,
It's great to hear about the positive experience which you had with Joe. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simon was very approachable on the shop…
Simon was very approachable on the shop floor and has excellent people skills. He helped me sort out a new plan, saving money on my phone plan and also broadband whilst upgrading my broadband to better tech.
August 3, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Ritchie, It's great to see Simon's been able to help you save a little today.
Thanks for your feedback, The Vodafone Social Media team
Ayr Vodafone experience
Both me and Mum came into the branch looking to upgrade our phones.
The staff were incredibly helpful in explaining the best possible plan going forward. My Mum got a very good deal in comparison to her previous. I also got an improved deal with a great forward plan for a future upgrade. Charlie was extremely helpful and made us feel at ease through out this process.
The shop as a whole had a very nice atmosphere and a calmness which was great as sometimes it can be stressful changing a phone.
July 31, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Adam,
This is a great review for our Ayr store.. We’re glad to hear you and your mum found the best options when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Ayr
Thanks for five start review, Jo-Anne. If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Vodafone Social Media Team
My experience was the best of the best…
My experience was the best of the best .
I’m so grateful to Simon for his service and very professional help with date issues.
Just so appreciative his work.
July 2, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Lesya,
Thanks for taking the time to review and sharing this feedback for Simon.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SIMON was brilliant and extrmely…
SIMON was brilliant and extrmely helpfully. GREAT service.
June 26, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hello, George,
It's great to hear that you received a 5- star service from Simon! Thanks for taking the time to provide feedback on this.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Ayr
Hi Andreea,
Thanks for reviewing and sharing this feedback for Joe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andy was great to work with
Came to store looking for new Sims for my kids, and having a Vodafone account, Andy made it easy and stress free, especially when dealing with porting the numbers over!
June 12, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hey Ruttie, Thanks for letting us know about the awesome service you received today. It's great to see we made everything so simple for you and helped get all your numbers ported over too.
Thanks, The Vodafone Social Media team
Easy to upgrade from SIM only to…
Easy to upgrade from SIM only to contract phone. Charlie was very helpful and sorted everything out.
June 11, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Jamie, thanks for your feedback for Charlie. It's great to see they were helpful and able to find you a great deal.
Thanks, The Vodafone Social Media team
Simon couldn't of been more helpful
Simon couldn't of been more helpful. Service impeccable. Very friendly man.
May 16, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Heather,
This is lovely feedback for Simon. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Charlie was very efficient and answered…
Charlie was very efficient and answered all my questions satisfactorily.
May 16, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Tom,
This is a great review for Charlie. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Stevie was able to sort my issue very…
Stevie was able to sort my issue very quickly great service
May 16, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi James,
Thanks for taking your time to leave this review for Stevie.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Charlies Service was fantastic
Charlies Service was fantastic. Every question I asked was answered in a way I understood
May 15, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Alexandra,
Thanks for your review for Charlie. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Ayr
Hi William,
We appreciate your feedback and kind words about Charlie. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fabulous customer service
Kayleigh was absolutely excellent,exceptional customer service skills & she took the time to explain everything to me!
April 26, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi there,
Thanks for taking the time to leave a review and feedback for Kayleigh, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Joe was very polite knowledgeable and…
Joe was very polite knowledgeable and very helpful with the best deals for me explained everything easily for me to understand
April 22, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Alana. Thank you for your review for Joe. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Taylor
April 16, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Allan,
This is a great review for Taylor. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service from Joe
Fantastic service from Joe
Sorted out my phone, my contract and my broadband in one visit
April 5, 2024
Unprompted review
Reply from Vodafone UK - Ayr
Hi Rupert,
Thank you for your review. It’s great to hear of your positive experience with Joe. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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