Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
Location
Switch location182 High Street, KA7 1RQ Ayr, GB
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See what reviewers are saying
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Company replied
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ayr
Written by the company
Contact info
182 High Street, KA7 1RQ, Ayr, United Kingdom
4.8
Excellent
255 reviews
Asks customers to review
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Most helpful staff member Andrew helped…
Most helpful staff member Andrew helped me with my upgrade and add on contract for my daughter.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hey Linsay,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Straightforward advice from Andrew
Came to store with an issue and query about my device. Spoke to Andrew, who took the time to listen and explain it to me in a simple manner.
Needed a new device and he got me a deal close to what I was used to spending. Thanks again
December 1, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hey Ronald,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5* experience with Coustomer service as I have trouble understanding things and my operator was Very helpful I ad to ask lots of questions about my SIM deal steve was so helpful& patient&Pro thank 5*
5* experience with Coustomer service as I have trouble understanding things but my operator was very, nice and helpful Steve was I wish I could tell his supervisor just how helpful Steve was like I said 5*review from me I can't remember my order id to put it on here so his boss knows who I am talking about I'm dean Payne and Steve helped me rite out fp2him thank you again Steve fella your a proper GENTLEMAN I TOLD HIM THAT I LOVE MANCHESTER UNITED FC FOR SOME REASON &I HAD TO KEEP ON ASKING HIM TO EXPLAIN THINGS FOR ME AND WAS ONLY TO HAPPY TO HELP ME STEVE YOUR THE MAIN MAN FELLA CHEERS again and have a good day fella DEAN!!!
November 28, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hey Dean,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional assistant
Very professional assistant, did a great job.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Knowledgable and helpful
Looking to purchase an iPhone outright and spoke to Andy who helped set up my new phone and get my information transferred over. Very knowledgable and a great help. May be back for an iPad!
November 8, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hi. We're happy to hear that you had a positive experience purchasing your new iPhone. It's great to know the assistance with the phone setup and data transfer was helpful. We appreciate your feedback and hope to see you again! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Thanks again andy
November 7, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hi. We're happy to hear that our team member was helpful and knowledgeable. Thank you for your positive feedback; we appreciate it very much. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleasant member of staff
Very pleasant member of staff. Gave us exactly what we wanted, thank you andy
November 7, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Helpful staff. Great price.
Andrew was super helpful- 2 new phones added to our broadband package- and all cheaper than we thought! Fab.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
My Google Pixel Upgrade
Andrew made my upgrade seamless and simple. I liked how he explained everything without making me feel stupid. All round easy, enjoyable experience, thanks to Andrew
November 1, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hi. We're so glad to hear that your upgrade was easy and straightforward! We appreciate you taking the time to leave us this lovely review and are delighted you felt supported. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ayr
Hi. We are happy to hear that we were helpful, and that you had a good experience. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good friendly advice and support from…
Good friendly advice and support from Charlie
October 27, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hi. We appreciate your positive feedback! We're happy to hear that you found our advice and support helpful and friendly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was a great help
Came to store looking to change to simonly. Spoke to Andrew who gave me options and helped me reset my online app access too.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Andrew helped set up international calling
Came to store to ask about international calling add on
Spoke to Andrew who helped set up the international calls so I can keep in touch with family in Canada. Will return when I. Ready to swap my broadband over
October 14, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. Knowledge of products was great. Explained everything well.
October 3, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Spoke to charlie Helpful advice
Spoke to charlie Helpful advice, talked through every aspect of changing phones
September 22, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Hey Sarah,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon was very helpful and covered…
Simon was very helpful and covered everything I asked and every step 😀
September 9, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Nathan and Paul were fab very…
Nathan and Paul were fab very knowledgeable and gave great advice to my elderly father. Thanks guys
September 20, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Rosie is fantastic
Rosie is fantastic. Great customer service. Very attentive and explained everything. So happy I came in today . Thank u so much
September 17, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Talked through all the broadband…
Talked through all the broadband options and a new SIM deal. Nathan helped save money and found a great deal. Very helpful
September 13, 2025
Unprompted review
Reply from Vodafone UK - Ayr
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Thanks to Nathan for all his help…
Thanks to Nathan for all his help today, we have know taken out broadband and 2 new phone contracts, his knowledge is exceptional
Thanks again Nathan
September 13, 2025
Unprompted review
Reply from Vodafone UK - Ayr
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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