Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
182 High Street, KA7 1RQ Ayr, GB
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Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Company replied
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more
Company replied
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182 High Street, KA7 1RQ, Ayr, United Kingdom
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Reply from Vodafone UK - Ayr
Great experience upgrading my broadband and sim plan with Charlie today

Reply from Vodafone UK - Ayr
Nathan was very helpful when I was trying to upgrade my phone. Managed to find me a better deal on my sim plan and was clearly very knowledgeable about products.

Reply from Vodafone UK - Ayr
Rosie is in training , which she explained at the start, and would may have to seek advice. She is a very pleasant and professional young lady.

Reply from Vodafone UK - Ayr
From start to finish getting a new phone , so helpful kyra waz fantastic

Reply from Vodafone UK - Ayr
The staff in the Ayr shop were so friendly and helpful as always. It was Nathan that helped me today

Reply from Vodafone UK - Ayr
Rosie was very helpful and I was very satisfied with the service received

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Kyra is an asset to the team. Chatty, friendly and super helpful. I walked a way with a new o horn & sim deal at a fantastic price. Happy customer ☺️

Reply from Vodafone UK - Ayr
Excellent service from Kyra in the Ayr store. Busy store she kept telling me she would be with me ASAP. Explained everything I needed to know and helped change the settings. Great laugh too!

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Vodaphone Store AYR.
Nathan is a Star, made this a very pleasant visit!🤩👍

Reply from Vodafone UK - Ayr
Really helpful and patient staff members at Vodafone Ayr. Thanks Alex!

Reply from Vodafone UK - Ayr
Simon was very helpful would recommend him very funny had a good laugh with him.

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Very good service. Kyra answered all our questions and was very pleasant, knowledgeable and helpful.

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Amazing service from Chloe this afternoon sorted both myself and my friend out. Professional, helpful and a real asset to Vodafone

Reply from Vodafone UK - Ayr
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