Vodafone UK - Ayr Reviews 

255
TrustScore 5 out of 5

4.8

182 High Street, KA7 1RQ Ayr, GB


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Rated 5 out of 5 stars

Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more

Company replied

Rated 5 out of 5 stars

Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.

Company replied

Rated 5 out of 5 stars

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more

Company replied

Rated 5 out of 5 stars

Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Ayr

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 182 High Street, KA7 1RQ, Ayr, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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4.8

All reviews

(255)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Kayleigh was a great help.

Kayleigh was a great help.

September 8, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Stuart,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience upgrading my broadband…

Great experience upgrading my broadband and sim plan with Charlie today

August 25, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful when I was…

Nathan was very helpful when I was trying to upgrade my phone. Managed to find me a better deal on my sim plan and was clearly very knowledgeable about products.

August 15, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Lisa,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rosie is in training

Rosie is in training , which she explained at the start, and would may have to seek advice. She is a very pleasant and professional young lady.

August 8, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Carol,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

From start to finish getting a new phone , so helpful kyra waz fantastic

August 8, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Andi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in the Ayr shop were so…

The staff in the Ayr shop were so friendly and helpful as always. It was Nathan that helped me today

August 6, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Moyra,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nathan for helping with the SIM

August 5, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Hugh,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rosie was very helpful and I was very…

Rosie was very helpful and I was very satisfied with the service received

July 27, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Gillian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rosie was a huge help

Rosie was a huge help. Great service

July 26, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Simon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kyra is an asset to the team

Kyra is an asset to the team. Chatty, friendly and super helpful. I walked a way with a new o horn & sim deal at a fantastic price. Happy customer ☺️

July 14, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Shannon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Kyra in the Ayr…

Excellent service from Kyra in the Ayr store. Busy store she kept telling me she would be with me ASAP. Explained everything I needed to know and helped change the settings. Great laugh too!

July 10, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was fantastic

July 7, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Edmund,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful

Charlie was very helpful , last rolo given

June 17, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Raoul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan is a Star

Vodaphone Store AYR.
Nathan is a Star, made this a very pleasant visit!🤩👍

June 11, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey there,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and patient staff…

Really helpful and patient staff members at Vodafone Ayr. Thanks Alex!

June 5, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Marion. Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to our Social Media team.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was very helpful would recommend…

Simon was very helpful would recommend him very funny had a good laugh with him.

May 20, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Kirsty,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie and Kyra were brilliant

Charlie and Kyra were brilliant

May 15, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Stephanie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Charlie & Kyra —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good servicea

Very good service. Kyra answered all our questions and was very pleasant, knowledgeable and helpful.

May 7, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Linda,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie updated my contacts

100% happy with Charlie's service

May 4, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Marion,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Chloe this…

Amazing service from Chloe this afternoon sorted both myself and my friend out. Professional, helpful and a real asset to Vodafone

May 1, 2025
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Ruth,

Thanks for the lovely review and fantastic support for Chloe. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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