Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Helpful and informative staff member…
Helpful and informative staff member Caio
March 12, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Nichola,
Thanks for the great feedback for Caio. It's really appreciated.
Thanks again, Vodafone Social Media Team
Very very good
Very very good. Staff pleasant, nothing too much trouble.
March 9, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey there Carys,
Thank you for your review! We're delighted you had such a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Most helpful staff / Problem sorted
After a very bad experience with another provider, decided (as previous customers) to return to Vodafone for our mobiles and discovered we could get a great deal by transferring our broadband, TV and landline to Vodafone also. Ben was most helpful in taking us through the quite lengthy process in a cheery manner and explaining each step as our service was being set up. We were asked to return the following day when Rhiannon, the manager, would be able to complete the transfer and hopefully everything would be up and running within a few days. Have been customers of this store for many years and always received excellent service. Would highly recommend this store and Vodafone. Many thanks Ben and Rhiannon!
March 9, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey there,
Thanks so much for taking the time to leave such a great review regarding your experience in store. We're so glad you managed to get everything sorted efficiently.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service from James really…
Excellent service from James really pleasant no problems very informative and very friendly but professional
March 9, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Carole,
Thanks for this great review regarding your experience with James.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Darren in Bangor helped with a…
Darren in Bangor helped with a longstanding issue signing in for a much needed app. resolved by sorting out default Web browser. many thanks, happy customer.
March 8, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Sara,
It's great to hear about your recent experience, and feedback for Darren. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caio the Assistant Manager helped me…
Caio the Assistant Manager helped me renew my SIMO after explaining 3G cutoff.
March 5, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Laurwena,
Thanks for the lovely review and fantastic support for Caio.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Caio top drawer service (Vodafone Bangor)
Caio was the representative that served us at Vodafone store today the service provided was top drawer he was extremely helpful professional polite and friendly. Excellent!
March 3, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Gwyndaf. Thank you for your review for Caio. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I work for a business partnership and…
I work for a business partnership and wanted to resolve some matters with the account. I was greeted by Caio and Darren. They were both very helpful and polite and sorted out three mobiles that were on account which has saved the business money.
February 15, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey there Rebecca,
Thanks so much for this great review! We're so glad you had such a positive experience with Caio and Darren.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I have received exceptional service…
I have received exceptional service from Bangor Vodafone in helping me set up my new phone. Ben went above and beyond in assisting me and I just wish there were more companies like this who genuinely care about their customers and not just making a profit.
February 1, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Joanne,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Called at Bangor Gwynedd Vodafone…
Called at Bangor Gwynedd Vodafone store, to sort out 2 Gigacubes. Assistant manager Caio was over and beyond . Can't thank him enough for sorting a potential difficult situation . Great job 😊
January 30, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Awesome team in Bangor
Awesome team in Bangor, very knowledgable, friendly and nothing too much trouble!
January 20, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Caio was helpful with Broadband offer…
Caio was helpful with Broadband offer and SIM renewal
January 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi John,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I received Excellent service from James
Encountered some system issues but James and the assistant manager sorted them all and fixed the account.
January 17, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Stephen,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dion was great very helpful definitely…
Dion was great very helpful definitely eased the process
January 17, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Karen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, helped us with 3 phones!
January 7, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very helpful
December 18, 2023
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Claire,
Thanks for reviewing and sharing your feedback for James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Where can i start?! Simply The best
Where can i start?!? This store is probably one of the best in the north. I recently visited the Vodafone UK Deiniol Centre and was fortunate to experience exceptional service from Rhiannon and, notably, Caio. Their expertise and dedication were truly commendable. Rhiannon and Caio not only provided me with reassurance regarding my handset but also crafted a personalized plan, ensuring I could upgrade while getting the best value for my money. Their professionalism and commitment make them grade A, top-tier staff, deserving of recognition from management for their hard work.What truly stood out was Caio's exceptional effort in going above and beyond. He took the time to personally demonstrate the features of a brand new iPhone, showcasing its capabilities and helping me make an informed decision. This personalized assistance went a long way in enhancing my overall experience. Rhiannon and Caio's ability to create a comfortable atmosphere, coupled with Caio's hands-on approach to demoing the iPhone, makes Vodafone UK Deiniol Centre a standout choice for exceptional customer service. I highly recommend their services and commend the outstanding efforts of Rhiannon and Caio.
December 11, 2023
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Dan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hi Keith,
This is a great review for our store. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgraded my account with Caio and Theo
December 10, 2023
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Tim,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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