Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Unit 10 Deniol Centre, LL57 1NW Bangor, GB
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Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
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Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
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Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company!
Thank you!

Reply from Vodafone UK - Bangor (Wales)
Awesome service from Emma,
New contract being a much better deal ,
Plus another contract being an E sim which was installed and was thoroughly explained ,
Thank you .

Reply from Vodafone UK - Bangor (Wales)
The staff are always friendly and always happy to help. They are also very knowledgeable and able to assist with any problem. I would like to say a big thank you to Emma who helped me today and Nathan who did so last week.

Reply from Vodafone UK - Bangor (Wales)
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not working was truly what customer service is about.

Reply from Vodafone UK - Bangor (Wales)
Nathan served me and was so helpful. I came into the store looking at prices to compare to what I was paying at 02 and he gave me lots of options without being pushy. 10/10 customer service

Reply from Vodafone UK - Bangor (Wales)
Very helpful member of staff in Bangor helped me - she was very informative and kind - Teigan

Reply from Vodafone UK - Bangor (Wales)
Saw Jessica today in the Bangor store, I felt at easy with her, I'm hard of hearing and find it hard to understand some technical things but she listened and explained.

Reply from Vodafone UK - Bangor (Wales)
Emma at Vodafone Bangor Gwynedd helped me fix a very persistent issue with my mobile data. She was really helpful including when only a 1 hour call to vodafone was going to sort out the problem. she was really helpful when I was at my wits end with it!

Reply from Vodafone UK - Bangor (Wales)
Thank You Jessie for sorting my Dad with his new phone! Great service

Reply from Vodafone UK - Bangor (Wales)
Great member of staff Teigan, offered great knowledge and support purchasing our new phones, throughly explained our contracts to where we understood and was very friendly and was flexible especially with my mother being sight impaired, offered great support to her as well

Reply from Vodafone UK - Bangor (Wales)

Reply from Vodafone UK - Bangor (Wales)
Nathan was brilliant. He was very patient. I went in just to discuss what upgrade options were available. Went back a week later after thinking about the options. Again, was helpful and not pushy. Took time to explain what would happen. He transferred everything to the new phone. Thanks Nathan. All the staff were friendly

Reply from Vodafone UK - Bangor (Wales)
Nathan was so helpful, friendly, and went out of his way to ensure that my needs were met.

Reply from Vodafone UK - Bangor (Wales)
Emma was very helpfull, just wanted a new phone no fuss , 👍

Reply from Vodafone UK - Bangor (Wales)
Very helpful staff, got me the best deal for what I needed, nothing was too much trouble.

Reply from Vodafone UK - Bangor (Wales)
I came in with an isssue. Nathan couldn’t be more helpful. Very happy man very helpful would recommend any one to go see Nathan

Reply from Vodafone UK - Bangor (Wales)
Emma was very friendly and efficient. Very knowledgeable and went through all the information we needed without any faff. Another member of staff kindly fitted the new screen protector too. My son is very Happy! Thank you!

Reply from Vodafone UK - Bangor (Wales)
Im very bad at phones but Nathan and Haitham were very helpful removing viruses off my phone. Would recommend these two

Reply from Vodafone UK - Bangor (Wales)
I want to v shop with a problem with my phone Teigan the youg hoo helped me i found very pleasant and very helpful

Reply from Vodafone UK - Bangor (Wales)
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