Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Hats off to a consummate professional!
We called in on Vodaphone’s Bangor branch and were dealt with by the wonderful Haitham, whose explanations, clarifications and endless patience were exemplary. I was attempting to obtain what I considered to be a better deal from Vodaphone, as I was seriously considering switching to another provider. However, half an hour listening to this very professional employee convinced me to stay, albeit to negotiate a cheaper contract.
Hats off to Haitham - he’s a treasure!
January 10, 2026
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Marianne,
Thanks for the lovely review and fantastic support for Haitham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good customer service-shop was very…
Good customer service-shop was very busy so probably took a little bit longer
December 30, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Phillip
Excellent service from Phillip. Very patient in dealing with my brother and myself in relation to getting him a new phone. Would highly recommend Phillip and the staff at Bangor
December 30, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Diana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adviser was very knowledgeable and…
Adviser was very knowledgeable and helpful,his name is Haitham
December 14, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Jonathan,
Thanks for the lovely review and fantastic support for Haitham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at the bangor store!
I was recently very disappointed and upset following a visit to the Llandudno branch, and I was made to feel inadequate and frustrated by the individual who didn't even attempt to help. So I came into bangor the next day and popped into the Vodafone store and I was helped by a lovely gentleman called Nathan, he went above and beyond for me, and I came away from this interaction feeling very supported and upbeat!
December 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Paul,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Staff were amazing but the system needs…
Staff were amazing but the system needs a massive upgrade! Haitham was so switched on and very helpful..
please upgrade as it took a long time waiting for the system to upload each section!
December 4, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Mr. Thomas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Haitham was incredibly polite and…
Haitham was incredibly polite and helpful, he talked me through every step and made the process much easier than it would’ve been if I had done it myself
November 30, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Nia,
Thanks for the lovely review and fantastic support for Haitham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan Waller was fantastic
Nathan Waller was fantastic. So patient ss i am a dificult customer. So glad hr was able to step in and sort all the confusion. Thanks so much!!!!!
November 28, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Evans,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store today and was served by…
Came into store today and was served by Emma , I only had a brief issue but she was so reassuring, helpful and lovely, an asset to the team !
November 26, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Lauren,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was brilliant at assisting me…
Nathan was brilliant at assisting me with my query, he was very helpful and understanding. Great experience at this Vodafone store!
November 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Nathan helped me receive some of my…
Nathan helped me receive some of my lost data on my phone and I'm very thankful
October 21, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nathan was very efficient
Nathan helped me out very efficiently. He actively listened all my problems and requests and sorted out everything for me, therefore I’m a very happy customer.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Emma was very helpful and knowledgeable…
Emma was very helpful and knowledgeable and also friendly whilst helping me purchase a new phone. Thank you so much for your help!
October 11, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent friendly customer service who…
Excellent friendly customer service who took time listened and didn’t feel pressured into a contract
Just really honest advice and top service.
Lauren and Nathan dealt with myself but added a second phone for my partner with a really good deal.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Scott,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren and Nathan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Came in to store needing assistance…
Came in to store needing assistance with my vodafone app and Lauren was extremely helpful
September 26, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Joan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull staff in store
Very helpfull staff in store, sorted out our query plus upgraded account to benefit us. Was served Lauren along side Maisie who was learning on her first day.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The lady that helped me ( Emma ) was…
The lady that helped me ( Emma ) was fantastic and friendly and helped me get the best deal.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Honest and no sales talk .
August 13, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Ian,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor, North Wales Vodafone store - fabulous staff!
Lauren, who served us was absolutely amazing - so very helpful, patient and extremely kind and polite. The other staff were equally as lovely. It’s the best customer service experience I have ever had
August 4, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Elliw,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren and emma were amazing and very…
Lauren and emma were amazing and very helpful
August 14, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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