Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Staff very friendly and helpful
Staff very friendly and helpful. Nothing was too hard for them to solve. Would definitely recommend the bangor store. Lauren was so carrying.
August 13, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor store.
Bangor store.
Nathan was brilliant. Customer service was brilliant in a store with failing internet connection. Please reward and show him appreciation. Dedication 100%.
July 25, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Glesni,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma looked after us would recommend…
Emma looked after us would recommend anytime!
July 23, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Calvin,
Thank you for your review. It's always lovely to read such nice Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma was very helpful and had great…
Emma was very helpful and had great knowledge
July 15, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Naomi,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was very helpful and friendly!
Lauren was approachable and also friendly with good customer service. She made my son feel calm as he is autistic and gets overwhelmed easily. He was enjoying the crisps Lauren gave him. Lauren was very helpful with what we wanted yesterday 11.7.2025 around 1pm. Bangor Wales (Vodafone).
July 11, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Casey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
LAUREN at Bangor LL57 1NW is outstanding.
I was greeted warmly by the staff in Vodafone in Bangor, Wales on 11/07/2025 at around 1pm. I asked about a dongle which I have no clue about. LAUREN took me to the counter and explained to me what deals they have. LAUREN was very knowledgeable, extremely bubbly and just an all round lovely person. I now have a dongle that is suitable for my devices on the go. LAUREN is a credit to your company.
July 11, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren made my experience amazing she…
Lauren made my experience amazing she managed to lower my bill and put me on an unlimited data sim plus she managed to fix my phone that wouldn’t turn back on. I suffer from anxiety too but she made me feel at ease.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Jake,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was very helpful in the Vodafone…
Nathan was very helpful in the Vodafone Bangor store! Very patient and very polite, also spoke Welsh, which is a bonus!
June 17, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Gareth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren
Lauren
Patient - bubbly- knowledgeable - helpful - friendly and an excellent employee for you guys! Thank you
June 5, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Lorraine.
We appreciate your wonderful review and highlighting the fantastic support provided. We're happy to hear about your positive experience.
Thanks,
Vodafone Social Media Team
Lies lies lies!!!!
Visited Vodafone store in Bangor yesterday to up grade my sim only deal' was told that i could cancel within 2 wks if required" found exact same deal elsewhere for half the price saving me £108. Per annum! Was back at the store just 30 min later after purchase to find totally different reception!! Was told to ring voda myself if i want to cancel" Was then told from a more senior member of staff that if I purchase the same deal elsewhere that I would have a new number having to go through all my contacts inc GP to try put me off cancelling! What a load of lies!!! Sad that these tactics are used just to generate a sale!!! Beware go elsewhere!!!!
May 31, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Ken,
We sincerely apologize for the problems you're facing with Vodafone contract. This is not the experience we strive to provide, and we regret any frustration it has caused. We take this issue very seriously and address it internally to ensure it does not happen.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Lauren is a star!…
Lauren is a star and an absolute credit to your store. Although the process of replacing my lost phone wasn’t as straightforward as I’d hoped (taking a lot longer than it should), none of this was Lauren’s fault. She is very knowledgeable and explained everything so even I could understand!
Thanks again,
Pete.
May 25, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Milly assisted us with patience and…
Milly assisted us with patience and professionalism that it very rarely experienced today.
Have only positive feedback.
May 24, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service - Leon was very knowledgeable and had a very good understanding of our needs.
Couldn’t do enough to help us!
May 16, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Joseph,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service at the Bangor store
Fantastic service at the Bangor store from Leon, he was so helpful and sorted our new phones and contracts
May 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped me lots
Leon helped show me how to use qr scanners and delete apps for them
May 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Ieuan,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was great
Leon was truely helpful
He helped us with everything we needed and was smiling all the way throu
May 9, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma and Lauren amazing staff
Emma and Lauren, amazing staff, knowledgeable, friendly and extremely polite. Went out of their way to help with our issues. We can't thank them enough for their service.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Enid,
Thanks for the lovely review and fantastic support for Emma and Lauren. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren
Lauren, Emma and Nathan have been wonderful , they were dealing with a customer who made one of the colleagues cry and they were so patient and kind , such excellent customer service from all of them
May 1, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey there,
Thanks for the lovely review and fantastic support for Lauren, Emma and Nathan. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgable, friendly and polite staff
Leon at the Deiniol Centre Bangor branch took time to explain my options. Knowledgable, friendly and polite. Was able to answer queries and reassure me that he was there to help
Welsh speaker an added bonus.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Ross,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star rating for Mille at the Bangor Wales store
Mille took her time to sort out my husbans phone following a Malware attack on his device. Nothing was too much trouble for Mille. Also got myself a great deal on anew phone.
April 21, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Rhian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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