Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Very pleased with the customer service
Very pleased with the customer service. Very pleasant lady called Emma went in to discuss phone deals and was offered a good deal. Also discussed broadband and has saved me a lot of money by changing broadband providers and hassle free. Thank you
April 18, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Zoe,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was diligent and helpful.
Nathan was diligent and helpful.
Really good customer service.
Thank you
April 17, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Lowri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi your colleague Leon from Bangor…
Hi your colleague Leon from Bangor store was informative and very helpful! Happy with my new mobile x
April 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Carla,
Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Leon.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was very helpful and he has a…
Leon was very helpful and he has a great humour. He explained everything well to my mam, I’d highly recommend Leon.
April 9, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Amy,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service with a smile.
I was served by Leon Lloyd.I wanted a data only SIM card for our mobile Wi-Fi.Leon went through the different options with clear explanations.We purchased a SIM card but unfortunately struggled to activate the Wi-Fi so back to Leon who sorted it out with the patients of a saint.Thank you leon
April 3, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Peter,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had an issue with my new phone
Had an issue with my new phone, Lauren and Nathan have helped me and I feel so much better
April 3, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Sheila,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy with service and friendly staff
Got what I came to the shop for, very happy and the man who helped me was super friendly
April 1, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Haz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at the bangor branch !
Lauren at the Bangor branch was really helpful sorting out my new contract. Great service ! 👍
March 29, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor Vodaphone, the go to shop
Having had a lot of trouble with new phone connectivity with internet which your colleagues on191 were unable to rectify, the staff at Bangor shop understood the problem and cleared the cause in no time at all. Lauren and Rhiannon were particularly helpful and competent.
March 28, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Neil,
This is fantastic to hear! We really appreciate the feedback. Glad Lauren and Rhiannon were able to sort it for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hi Andrea,
This is lovely feedback for Leon. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lauren has helped me with some issues…
Lauren has helped me with some issues on my phone , great service
March 19, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Kenneth,
This is a great review for Lauren. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Millie was fantastic and really…
Millie was fantastic and really helpful! She got us a great deal!
March 15, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Alice,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon was Very helpful and patient
Leon was Very helpful and patient, thoroughly explained everything clearly.
March 14, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Christopher. Thank you for your review for Leon. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hi Nerys,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Leon was very helpful and informative
Leon was very helpful and informative
March 7, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Gaynor,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lauren and Nathan were excellent good…
Lauren and Nathan were excellent good experience thank you both.
March 6, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Julie,
We appreciate your positive feedback for Lauren and Nathan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hi Rwth,
Thanks for the excellent feedback on Emma, it's greatly valued. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren
Lauren. Great customer service. Went above and beyond to help. Really knowledgeable. Superb
February 20, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Janet,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon has been absolutely brilliant
Leon has been absolutely brilliant. Had a lot to do as we had 4 phones to sorts out. Really happy. Very friendly. Thank you 15
February 15, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Lauren from the Bangor store was…
Lauren from the Bangor store was amazing! So helpful and genuinely a nice person.
February 11, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Ffion. Thank you for your review for Lauren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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