Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Leon transfered everything for me
Leon transfered everything for me, excellent service
February 11, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Dylan. Thank you for your review for Leon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problems with network service
I had problems with my network signal, I came into store and Lauren managed to reset the settings on my phone which got it all working again in 5 minutes. Fantastic service!
February 10, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren and Darren were extremely…
Lauren and Darren were extremely helpful with our issues and explained everything thoroughly. Great customer service.
February 8, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
This is grreat, thanks ofr your feedback for Lauren and Darren ☺️ All the best, The Vodafone Social Media Team
Lauren went above and beyond her call…
Lauren went above and beyond her call of duty with excellent service
January 30, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Alwyn,
Thanks for sharing your fabulous feedback for Lauren. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Bangor Millie was a real star
Vodafone Bangor Millie was a real star. Helped me solve my problems and gave me a good deal.
January 29, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Rowan,
Thanks for taking the time to write such a great review! We're delighted that Mille was able to resolve your queries. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Issue with phone
I was served by Lauren , very knowledgeable and excellent customer service.
January 28, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Margaret. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Leon from Vodafone in Bangor, Gwynedd, was very helpful, polite, and knowledgeable. He helped me to get a phone that i was looking for. I’m very happy with the phone and the deal i got. Will definitely go there again.
January 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Gwenno,
Thank you for taking the time to review and sharing this feedback,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and informative staff
Very helpful and informative staff, Leon was great help today.
January 7, 2025
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Dave,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hi Emma,
Thanks for your review and your lovely review of Lauren! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Checked bills with Lauren
I came into the Bangor store recently and spoke to Lauren who checked my bills, she explained the costs so I understood them correctly. She offered some great deals for Christmas but I’d already finished all my Christmas shopping for the year. Thanks guys!
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Matt,
This is lovely feedback for Lauren. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Staff are very helpful and friendly!
As a repeat customer, I have been served by Lauren again and yet again was massively impressed with the service!
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Jamie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lauren was lovely to me and my child…
Lauren was lovely to me and my child who has difficulties, she spoke to us so politely and was so patient, deserves so much praise!
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Harry,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Leon helped us transfer all of my data…
Leon helped us transfer all of my data to my new phone
December 2, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Thanks for your fab feedback Sally. It's great to see Leon was so helpful and transferred everything to your new phone for you ☺️
All the best, The Vodafone Social Media Team
Darren and Emma in the Bangor store…
Darren and Emma in the Bangor store were excellent. Sorted my new phone with superb service. Will highly recommended 👌 👍 😊
November 28, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Janet,
These are lovely kind words of feedback for Darren and Emma. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lauren was friendly knowledgeable and…
Lauren was friendly knowledgeable and made my experience so easy and comfortable. She is a credit to your company
November 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Dee,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon in Bangor Store was very professional
Leon in the Bangor Gwynedd store was very professional, helpful and a pleasant person to guide us. He gave us confidence that we were happy with our decision. An exceptional member of staff! Thank you Leon
November 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Neal. Thank you for your review for Leon. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon 5* Good service explained…
Leon 5* Good service explained everything clear.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Leon was very informative and a realy…
Leon was very informative and a realy good communicator.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Dafydd,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Emma and Lauren were very helpful and…
Emma and Lauren were very helpful and it was a pleasant experience.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Berwyn,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Emma and Lauren.
Thanks,
The Vodafone Social Media Team
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