Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Millie is a star
Millie is a star. All my questions were duly answered and more details giving by her. I came here with lots of anger but she did well. I even have to get another phone an iPhone 16 thanks to Millie. Her smile is lovely
November 16, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Joshua,
Thank you for taking the time to leave us a 5 star review and congrats on the new iPhone.
Thanks,
The Vodafone Social Media Team
Millie was great
Millie was great, she attended to me very well and I was pleased with her manner of approach and if there were to be more than 5 stars she deserves it
November 16, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Ediale,
Thank you for taking the time to leave us a 5 star review and the feedback about Millie's great customer service.
Thanks,
The Vodafone Social Media Team
Lauren was extremely helpful
Lauren was extremely helpful - lovely young lady
November 15, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Cheryl,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon has shown me how to use my phone…
Leon has shown me how to use my phone and helped me understand
November 14, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Jackie,
It's great to hear your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren was extremely professional and…
Lauren was extremely professional and has an amazing personality… soo helpful and friendly
November 11, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hello, Mark,
It's great to hear that you received a 5 star service from Lauren! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Millie the assistant went above and…
Millie the assistant went above and beyond to get me a good deal on a new phone 👍
November 8, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey,
Thanks for letting us know what an amazing job Millie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor (Wales)
Hey Mrs Hanson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was very helpful and polite would…
Leon was very helpful and polite would deffo go back there all staff were really friendly
October 31, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Ceri, thanks for your awesome review. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Leon was very helpful
Leon was very helpful. Will defo come again. He is an asset to vodaphone
October 31, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
hI aNWEN,
Thanks for your 5 star review! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Millie was really helpful and patient…
Millie was really helpful and patient and sorted out our questions many thanks
October 23, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Noel. Thank you for your review for Millie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon was fantastic
Leon was fantastic, what an asset to your bangor store!
October 23, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Jo. Thank you for your review for Leon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
In store experience
Millie in the bangor store was very helpful and very chatty and was informative throughout our experience in the store today, overall experience was very pleasant
October 23, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Daniel,
Thanks for the lovely review and fantastic support for Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was nothing but the best
Leon was nothing but the best, he got our new sim contract sorted
October 23, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Wendy,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Millie was brilliant
Millie was brilliant! She was so helpful and didn’t give up with the problem i was having with my phone and sorted it! Thank you Millie! X
October 19, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Jones,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Millie was able to sort the device issue out for you.
Thanks,
The Vodafone Social Media Team
Leon helped me transfer all of my data…
Leon helped me transfer all of my data onto my new phone, excellent service
October 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Ron,
Thanks for your review for Leon. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lauren was extremely helpful
Lauren was extremely helpful, very polite and professional, thankyou!
October 17, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Nicholas,
Thanks for your review for Lauren. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Leon is an asset to the store
Leon is an asset to the store, even at the end of his shift his customer service was fantastic. He went above and beyond to try to help find a contract that would suit me (after a negative call with 191) and had great knowledge of the phone I was interested in. Diolch
October 12, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Angharad,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problem Solver
Lovely girl named Lauren looked after me, I have had a difficult time recently with the customer service over the phone but when I went in store Lauren was there to help me with what I wanted to do and made this loyal customer feel appreciated, need more like her!
October 11, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Marv,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly experience from Leon
Great friendly experience from Leon, had an excellent deal on an iphone 16 pro and a samsung tablet included in the deal. Will be coming back if needed in the future
October 12, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and Leon and congrats on the new phone and tablet.
Thanks,
The Vodafone Social Media Team
Came in to get an upgrade
Came in to get an upgrade and Darren was more then amazing at getting me my new phone set up and all my stuff transfered from the old phone
October 4, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hello, Dewi,
It's great to hear that you received a 5 star service from Darren! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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