Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Leon was very helpful
Leon was very helpful, signed me up. Talked through everything and was friendly and helpful- please give a reward!! :)
October 3, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Tina,
This is lovely feedback for Leon. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Millie was kind compassionate and so…
Millie was kind compassionate and so understanding such a lovely experience
October 3, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Helen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Millie was just fantastic and a great…
Millie was just fantastic and a great asset to Vodafone
October 3, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Dave,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Another successful follow up visit
Another successful follow up visit to the Bangor shop after technical problems. Again staff were warm friendly helpful and sorted the problem in no time at all. This time it was Ben and he couldn't have been better ! Well done all. Excellent customer care skills and technical support.
October 1, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Nonn,
Thank you for taking the time to leave us a 5 star review and feedback! We're glad you had such a positive experience with us in the Bangor store.
Thanks,
The Vodafone Social Media Team
Excellent customer care and technical support.
Excellent customer care and technical support. Millie and Guy at the Bangor shop couldn't have been more helpful. Warm cheerful patient and managed to come up with a solution to the problem.
September 29, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Nonn,
Thank you for your review and feedback for Millie and Guy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon and the team were lovely and super…
Leon and the team were lovely and super helpful
September 27, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon a Darren were wonderful
Leon a Darren were wonderful, was a very pleasant experience especially since they speak Welsh
September 25, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Ceinwen,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saved my life
Saved my life! So helpfull and knowledgeable - got my emails back for me when no one else could help Thank you so much Darren made my week !⭐️😀⭐️😀⭐️😀⭐️
September 25, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Denise,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon and millie were brilliant
Leon and millie were brilliant, leon dropped our monthly bills down by about £7 a month which is exactly what we needed
September 24, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Iris. Thank you for your review for both Leon and Millie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, very helpful in getting broadband throughout the house. Thank you!
September 23, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Sam. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by Millie very helpful
September 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Az,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon and Millie
Leon and Millie were both very helpful. Clear explanations and options available.
The store could improve their own broadband speed. Both
September 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Anwen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon showed us how to fix all of our…
Leon showed us how to fix all of our issues and helped us re sign into my emails and the vodafone app
September 19, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Margaret,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I went into Vodafone to join their…
I went into Vodafone to join their network and was served by Lauren she was brilliant. Lovely lady and made an effort to have a conversation with you
September 7, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Megan,
It's great to hear about your recent experience and feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren review
Bought broadband from Lauren. She was efficient and didn’t make me feel pressured. A real credit to the company!
August 30, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great customer service
Great customer service. Explained and went through everything thoroughly. Lauren was very helpful and I appreciate the effort she went in to serving me. No complaints :)
August 23, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Cal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dion has been an absolute star who…
Dion has been an absolute star who understands the importance of customer service, Dion is a credit to Vodaphone. Have been a senior manager in Retail and I would welcome Dion in a team with me anything.
August 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hello Michael,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Dion.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, brilliant customer service from Lauren. Credit to the company
August 8, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Millie Rawle from Bangor store in North…
Millie Rawle from Bangor store in North Wales was so lovely and bubbly and helped me set up a new contract aswell as moving my phone number over. She is a credit to yout store.
August 2, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren
Lauren was super helpful, I came in regarding the news app not loading on my phone and she not only fixed it, but sorted me out a great broadband deal and upgraded me with a “together” discount, workers like this are why I will always go into store
July 26, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Thomas, It's really great to see Lauren was able to get your issues sorted, find you a great deal and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
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