Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Company replied
Location
Switch locationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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See what reviewers are saying
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Company replied
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... See more
Company replied
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor (Wales)
Written by the company
Contact info
Unit 10 Deniol Centre, LL57 1NW, Bangor, United Kingdom
4.9
Excellent
245 reviews
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Millie
Millie, was very helpful and explained every stage, she was very patient given the request, thankyou very much Millie
July 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Excellent service by both Lauren and…
Excellent service by both Lauren and Guy.
July 13, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Alun,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren (Vodafone Bangor)
She was very kind and informative and was able to help us set up a contract that was better than what we originally had planned.
July 12, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Dan,
Thanks for sharing this great feedback regarding your experience with Lauren.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Rhiannon led millie professional…
Rhiannon led millie professional through my customer needs. Fantastic, friendly and efficient service.
July 7, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Hayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Staff are friendly and helpful
Staff are friendly and helpful. Millie and Lauren have helped me switch to Vodafone seamlessly. They got me the best deal I could get for what I was looking for and it was so quick I was in and out without a hassle.
June 25, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Komi,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thankyou for your help with my new…
Thankyou Lauren for your help with my new phone and contract. The experience today with very informative and helpful.
June 26, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi, Susan,
It's great to hear about your positive experience with Lauren. We appreciate you taking the time to review and share your feedback with us, and we hope you enjoy your new phone!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Came into store today to have help…
Came into store today to have help setting up my new phone and Darren was nothing but amazing in helping setting it up and getting my accounts back on the new phone
June 20, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Lisa,
Thanks for your 5-star review for Darren. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience with Mr. Dion
Great experience with Mr. Dion. Well mannered professional, Great communication and client handling. Best of luck for his near future career. God bless him.
June 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Prattay,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dion was very helpful
Dion was very helpful. All round great service and very friendly.
Thank you!
June 18, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Jack,
It's great to hear about your recent experience and feedback for Dion. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff
Friendly staff, everything explained in detail. Dion in the bangor store gave the best customer service possible and made the whole transaction an enjoyable experience.
June 15, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Jamie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lauren explained the whole process and…
Lauren explained the whole process and saved me money. Brilliant customer service.
June 12, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Teresa,
This is lovely feedback for Lauren and to hear you've saved money. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Big thank you to Theo
Big thank you to Theo, he had finished his shift, but stayed on to try and resolve our problem.
May 25, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Wayne. Thank you for your review for Theo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was very helpful and the…
Lauren was very helpful and the explanation was very helpful, excellent.
May 7, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Melanie. Thank you for your review for Lauren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
both Guy and Ben we're very helpful and…
both Guy and Ben we're very helpful and made buing a phone and getting a contract really easy!
May 4, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Draig,
Thanks so much for taking the time to share this great feedback! Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Convinced
I came in to Vodafone and was looking to leave due to some issues with the network etc. but Lauren not only convinced me to stay, but gave me a great deal which helped me out so much. She is truly an asset to the store and the company! Bravo
April 29, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Caleb. Thank you for your glowing review for Lauren. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caio was extremely thorough and…
Caio was extremely thorough and helpful. Great to be able to go through everything in Welsh!
April 26, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Walis,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Caio was training Guy and they did my…
Caio was training Guy and they did my broadband renewal
Good experience
April 25, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hey Alan,
Thanks for this great feedback! We're so glad you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Caio and Guy did my broadband and sims.
Caio and Guy did my broadband and sims.
Good job
April 25, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Alan,
Thanks for sharing this great feedback with us! We're so glad you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Came in for a new contract!
Came in for a new contract!! Theo was very helpful and gave us a 5* service. A great asset to the company. Brilliant salesman!
April 21, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Cara,
It's great to hear about your recent experience and your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Bangor Deiniol Centre
Theo was brilliant, professional and calm.
He understood what I needed, went through my needs and even explored additional products which I suited my needs.
He wasn’t pushy or rude, and only wanted to help and was understanding if my visit did not end with a sale.
I did end up upgrading my contract with Theo and he even managed to save me money, informing me that I am able to come back later on in the year if I did change my mind about a new phone.
Theo is by far an outstanding example of what Vodadone offers and I certainly be returning to see himself and his lovely colleagues who were all so accommodating.
April 10, 2024
Unprompted review
Reply from Vodafone UK - Bangor (Wales)
Hi Mr P,
This is a great review for Theo. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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