Vodafone UK - Barkingside Reviews 

264
TrustScore 5 out of 5

4.9

94 High Street, Barkingside, IG6 2DR ILFORD, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... See more

Company replied

Rated 5 out of 5 stars

Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... See more

Company replied

Rated 5 out of 5 stars

Cedric from Barkingside was amazing! Very very polite and helpful , and kind. The best customer service I have received in a long time. He deserves Employee of the Month, Employee of the Quarter and E... See more

Company replied


Company details


Contact info

  • 94 High Street, Barkingside, IG6 2DR, ILFORD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(264)

42,456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a problem with a upgrade that was…

Had a problem with a upgrade that was done over the phone come into the Barkingside shop Cedric was amazing and sorted it out for me

June 7, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Gill,

Thanks for taking the time to share this positive feedback with us! We're so happy you had a great experience and got your issue sorted.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I've been today in the Vodafone shop to…

I've been today in the Vodafone shop to purchase a new phone, and the services have been amazing. All done by Nurul

May 7, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Daniel,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric helped me to get a cheaper…

Cedric helped me to get a cheaper contract. He was very helpful.

Thank you

April 22, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Nesrin. Thank you for your review for Cedric. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was great

Jake was great. Provided an excellent service. I got a new contract for my wife and he was extremely knowledgeable,compared deals and sourced the best deal with good savings. Thank you Jake. Well done

April 17, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there,

We really appreciate you taking the time to leave this positive feedback for us and are delighted you received a great service from Jake.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was very very helpful and it is…

Cedric was very very helpful and it is well appreciated.

Many Thanks

April 10, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi bernard,

Thanks for taking your time to share this review for Cedric.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very good service from Cedric

Very good service from Cedric. Thank you

April 12, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there,

Thanks for taking the time to highlight what a great service Cedric provided. We're so happy you feel this way!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was very helpful

Cedric was very helpful. 100% effort

March 18, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Jolayemi,

Thanks for reviewing and sharing this feedback for Cedric.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I am happy with Nurul service

I am happy with Nurul service, he explained the whole contract to the best of my understanding.

February 15, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey there,

Your feedback is so valuable to us, so thanks for taking the time to share this 5 star review regarding your experience with Nurul.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Great customer service by Gareth who was able to help me efficiently with all my queries.

February 10, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there,

Thanks for your feedback. We're so glad you had a positive experience with Gareth.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice Cedric ..Quick and friendly…

Very nice Cedric ..Quick and friendly service

February 1, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Elena,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Totally satisfied with Nurul at…

Totally satisfied with Nurul at Vodaphone Barkingside's store.

January 30, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Hamza,

This is lovely feedback for Nurul. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Went in today and and was greeted by a…

Went in today and and was greeted by a very friendly person ,Cedric helped me with my phone and was happy to go though all possible avenues with me

January 17, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Anna,

Thank you for your 5 star review regarding your experience with Cedric! We're glad you received a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nurul at the Barkingside store was…

Nurul at the Barkingside store was extremely helpful and transparent with his service! Would highly recommend recommend store and him personally for anyone looking to switch.

January 16, 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi anonymous,

This is such an amazing review for Nurul. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very happy with Nurul’s service today

Very happy with Nurul’s service today, my questions were answered clearly and he offered helpful advice

December 19, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Consumer,

This is lovely feedback for Nurul. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very happy with help in store today…

Very happy with help in store today thank you Lucy

December 18, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there,

We're pleased to hear about your recent experience, and feedback for Lucy. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was very helpful

Cedric was very helpful. Stratford did not help me. Thanks Cedric

December 8, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Nwsar,

Thanks for the lovely review and fantastic support for Cedric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Cedric

Mr. Cedric is professional and has a good ethic values in dealing with client. I wish all the best for him.

November 28, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Nancy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have been helped by Nurul today he…

We have been helped by Nurul today he was absolutely amazing, very helpful, solved all our problems and it was very quick and simple if I have any problems again I will be asking for Nurul as he knows what he is doing and it helped that he is very down to earth and friendly. Thank you once again :)

November 20, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Megan,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best service

The best service, Nurul explained everything we need to know and some very important details, one of the best ! Thank you for everything!

November 18, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey there,

Thanks for the lovely review and fantastic support for Nurul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the services

Very happy with the services. Nurul

November 12, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Gabriel,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look