Vodafone UK - Barnsley Reviews 295

TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

Emma was brilliant helping my wife.She was very patient and explained everything in an understanding way.Found another deal for us and saved us some money.When my phone contract runs out I’ll be back... See more

Company replied

Rated 4 out of 5 stars

The man serving someone looked at me a number of times without acknowledgment at all so eventually I asked if there’s anyone else “he’s on lunch - 5 more mins, take a seat”. Then Ki came out and... See more

Company replied

Rated 5 out of 5 stars

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more

Company replied

Rated 5 out of 5 stars

Emma and Bella were both very polite, helpful and professional ensuring I was completely satisfied with my devices and the airtime plans. Everything was explained well and in a manner I was able to u... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Barnsley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service by Bella

May 31, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was brilliant helping my wife.

Emma was brilliant helping my wife.She was very patient and explained everything in an understanding way.Found another deal for us and saved us some money.When my phone contract runs out I’ll be back to see Emma for a good deal.

May 21, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

Thanks for letting us know what an amazing job Emma did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma is brilliant person to work with…

Emma is brilliant person to work with and good deals i am over the moon and my daughter happy with her new iphone hehe and I am happy to see her again

May 22, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

During my visit to the Barnsley store I…

During my visit to the Barnsley store I was served by Fiz. He gave excellent customer service and is a credit to the team.

May 21, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Linda,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and friendly advisor…

Really helpful and friendly advisor named Dan , with lots of knowledge about the phones.

May 7, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma and Bella were both very polite

Emma and Bella were both very polite, helpful and professional ensuring I was completely satisfied with my devices and the airtime plans. Everything was explained well and in a manner I was able to understand. A very pleasant visit, thank you girls.

May 4, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Angie,

Thanks for the lovely review and the fantastic support you’ve shown for Emma and Bella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was extremely helpful and very…

Dan was extremely helpful and very knowledgeable about the upgrade he did for me

May 3, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was very professional and sociable.

Dan was very professional and sociable.
Sorted us with a new phone and a great deal.
Very pleasant experience

May 3, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Kate,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fizz was brillant explained everything…

Fizz was brillant explained everything i needed to know

May 2, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Claire,

Thanks for the lovely review and fantastic support for Fizz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Fiz had issue with my…

Great service by Fiz had issue with my phone virus he sorted everything out and a new phone.

May 1, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Donald,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience at the Barnsley Vodafone

Fantastic experience at the Barnsley Vodafone. I went in to get an upgrade and Fiz was incredibly helpful, showing me all the best deals that work for me and my needs

April 30, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Lauren,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into Vodafone today to get…

I went into Vodafone today to get myself a new contract and Isabelle served me and got me set up so quickly! Brilliant customer service! Would recommend!

April 19, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Molly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bella was very helpful in sorting out…

Bella was very helpful in sorting out my new sim. Great service

April 19, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Ms Cockayne,

Thanks for the lovely review and fantastic support for Bella.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan explained everything from thread to…

Dan explained everything from thread to needle very helpful nothing too much going through each plan then going back to original plan

April 12, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Barnsley store today

Went into Barnsley store today. Exceptional service from Dan with great savings. 5*

April 11, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All very good advice given by Dan at…

All very good advice given by Dan at Vodaphone Barnsley got exactly what we needed exceptional service from Dan thank you

Kind Regards

Dawn

April 11, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What can I say

What can I say, Fiz at Vodafone spent over an hour sorting out my. Boardband and tablets if there was 10 star 🌟 I would definitely give a 12 star 🌟 🤩 thank you for taking the time. For sorting out all my issues, your a credit to Vodafone.

April 9, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Lenny,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a very pleasent visit to the…


We had a very pleasent visit to the barnsley store Fiz saw to us as we are both not very tech savvy he was brilliant with us and took the time to explain everything can recommed him

April 8, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful helped me made me laugh…

Very helpful helped me made me laugh thanks again Bella

April 2, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Lewis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had problems with my phone

Had problems with my phone. Fiz looked at my phone and helped me set up my new phone. Very Patient Guy and went through everything with me.

April 2, 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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