Emma, Jane and Fiz at Barnsley store was excellent in their job role. Had lots of patients when upgrading. Their knowledge of their products was excellent and couldnt have completed this upgrade with... See more
Company replied
Location
Switch location15 The Mall, Cheapside, S70 1SB Barnsley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more
Company replied
Isabelle got me a good deal on new iPhone with data after I found myself running out and helped me set my phone up in store.
Company replied
Bella was brilliant; she walked me through the process from start to finish and made sure I understood how to activate my SIM and move my number - 10/10, will definitely be going back
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barnsley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom
4.9
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a very pleasent visit to the…
We had a very pleasent visit to the barnsley store Fiz saw to us as we are both not very tech savvy he was brilliant with us and took the time to explain everything can recommed him
April 8, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had problems with my phone
Had problems with my phone. Fiz looked at my phone and helped me set up my new phone. Very Patient Guy and went through everything with me.
April 2, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in with an virus on my phone
Went in with an virus on my phone, so a gentleman called Fiz, he was very patient told me what issue was with my phone, he sorted me a new phone and tablet out for what i was paying before, transferred my data. Very knowlegable and patient thanks Fiz.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
A great big thank you to Nad in the Barnsley branch for fixing my phone, which was full of viruses. Nad was professional, friendly, knowledgeable and efficient, and had my phone working with most contents restored in a couple of hours.
March 22, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Morris,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nad—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Dan you are a Star ✨
Friendly and very informative staff. Greeted with a smile and friendly hello
Dan went an extra 10 miles to try and sort my Mum's phones out that she had locked somehow 🙄 and he managed the seemingly impossible task too ... Could not recommend enough
Thankyou Dan and we apologise for all the time we took up too
March 22, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Joanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Bella was very good upgrading my air…
Bella was very good upgrading my air time plan getting me a really good deal saving me a fair bit and getting a good airtime deal
March 12, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Julie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was excellent
Dan was excellent! Reviewed my current contract, and came away with a better deal and reassurance of the next steps.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Anna,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnsley
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I went to trade in my phone for a…
Today I went to trade in my phone for a new one and Dan was the one who helped me out and he was brilliant explained everything clearly and helped me out with all the questions I asked very polite and a nice person I recommend this Vodafone especially with Dan who was the most help anyone could ask for 👍
March 7, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Lewis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fiz is a good person and he kind to me…
Fiz is a good person and he kind to me and he been helping me with things. He is a star. He been amazing 10/10 service
March 6, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Michael,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service given by Fiz
Excellent service given by Fiz. Fully explained everything so I could understand. Great guy
March 5, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Dawn,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely, welcoming, experienced staff
Welcoming lady ( Bella), definitely has good experience in her field with costumer service,patient to explain every detail.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Georgiana,
Thanks for the lovely review and fantastic support for Bella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was incredible
Dan was incredible! Approachable, friendly and professional. Top tier service.
March 1, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Luke,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
wWas served by fiz .very helpful and…
wWas served by fiz .very helpful and very good service top lad.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was very good
The service was very good, Fiz was so supportive, helpful until I understood what I was was not understanding. Thank u🙏🙏🙏
He is a Credit to Vodafone and never had service like I have with him.
Bless
February 27, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and nice sort my needs…
Very helpful and nice sort my needs thanks isabelle
February 18, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store from Fiz upgrade…
Great service in store from Fiz upgrade HBB and also got a new tablet no hassle.
February 16, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dans Patience is rewarded. Personal attention and patience by the…
Personal attention and patience by the advisor. Dan was attentive and sought out the deal i needed.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Valerie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Because of the service i got from fiz i…
Because of the service i got from fiz i am happy. Great guy thank you
February 10, 2026
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Antonio ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Fiz —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnsley
Hey Margaret’s,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.