Emma, Jane and Fiz at Barnsley store was excellent in their job role. Had lots of patients when upgrading. Their knowledge of their products was excellent and couldnt have completed this upgrade with... See more
Company replied
15 The Mall, Cheapside, S70 1SB Barnsley, GB
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Emma, Jane and Fiz at Barnsley store was excellent in their job role. Had lots of patients when upgrading. Their knowledge of their products was excellent and couldnt have completed this upgrade with... See more
Company replied
If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more
Company replied
Isabelle got me a good deal on new iPhone with data after I found myself running out and helped me set my phone up in store.
Company replied
Visted Barnsley - Served by Dan. Excellent quick service and saved me money while chit chatting about Barnsley FC
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15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom
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Reply from Vodafone UK - Barnsley
I have been to the Alhambra branch, and I had an exquisite experience from your agents “Ashley” and “Fern”. They were both excellent and professional in explaining how the plans work and sorting out my new esims, they’re simply an asset for your business so keep up the good work

Reply from Vodafone UK - Barnsley
I went in needing a new phone as i had smashed mine, Emma was really helpful, spoke through all my options and made the experience as painless as possible

Reply from Vodafone UK - Barnsley
Great customer service by DAN at barnsley store. Great discount and offers explained. Gave up lots of time for us. Was great with the kids and let them play on phones. Thank you for been so helpful. Fantastic first class service.

Reply from Vodafone UK - Barnsley
Great offers, friendly knowledgeable staff, met all my needs and more,

Reply from Vodafone UK - Barnsley
Great service by Fiz always helps with my queries. 10 /10 service. New Tariff and a tablet very good price

Reply from Vodafone UK - Barnsley
Isabelle was very polite, very patient and sold me a new phone good deal and told me how to set new phone up. Excellent service 10/10

Reply from Vodafone UK - Barnsley

Reply from Vodafone UK - Barnsley
Dan help me in store today he was very helpful and nice to get all information from

Reply from Vodafone UK - Barnsley
Dan was great in branch, very talkative and clear with my options for upgrade.

Reply from Vodafone UK - Barnsley
I just spoke on the shop with Isabelle. Very professional, gentle helpfully. Five stars is not enough.

Reply from Vodafone UK - Barnsley
Great service by Fiz he was very helpful

Reply from Vodafone UK - Barnsley
Saw Bella at Vodafone for an upgrade and she was very helpful, professional and friendly. Will definitely recommend to my friends and family.

Reply from Vodafone UK - Barnsley
Dan helped me get the best deal for my upgrade. He also got me a better, faster and cheaper deal in my broadband

Reply from Vodafone UK - Barnsley
Brilliant service,Emma sorted new plan in few minutes.very satisfied

Reply from Vodafone UK - Barnsley
10 out of 10 for Emma, the sales advisor. Found her to be efficient, yet friendly and chatty during my visit.
Ultimately persuaded me to upgrade my handset to the Samsung Galaxy S26.
Thanks very much, Emma

Reply from Vodafone UK - Barnsley
Visited the store on a Saturday morning to upgrade my phone and organise a tablet.
Looked after by the nicest member of staff, Daniel. Very tech savvy, really knew his stuff, I felt in very safe hands.
Visited the following Tuesday to pick up my items and looked after by a very friendly member of staff, Emma.
Excellent customer service in store.

Reply from Vodafone UK - Barnsley
Fantastic service by Isabelle sorted my new phone out and explained everything to me perfectly. Also did me a good deal on Tablet and sim for my wife. Thank you.

Reply from Vodafone UK - Barnsley
Emma is a great person who knows her job inside and out. Has been a great help and has smiled all the way through

Reply from Vodafone UK - Barnsley
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