Vodafone UK - Barnsley Reviews 

337
TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

Emma, Jane and Fiz at Barnsley store was excellent in their job role. Had lots of patients when upgrading. Their knowledge of their products was excellent and couldnt have completed this upgrade with... See more

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more

Company replied

Rated 5 out of 5 stars

Isabelle got me a good deal on new iPhone with data after I found myself running out and helped me set my phone up in store.

Company replied

Rated 5 out of 5 stars

Bella was brilliant; she walked me through the process from start to finish and made sure I understood how to activate my SIM and move my number - 10/10, will definitely be going back

Company replied


Company details


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  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

337 reviews

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4.9

All reviews

(337)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Fiz was so helpful

Fiz, in Vodafone has been so good today sorting out my plan and getting me an amazing deal.

October 9, 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Change to Vodafone Broadband

Needed to swap to Vodafone Broadband. Had a nightmare with current provider. Fiz from Barnsley branch made everything so easy and went above and beyond in assisting me with the transfer and advice on handling current supplier. Amazing service from an amazing guy, thank you

October 9, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service by Fiz helped me…

Excellent Service by Fiz helped me resolve my issues and got me a new phone all set up and running. 10/10 service

October 9, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good visit today

Good visit today, friendly service by isabelle

October 7, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fiz was helpful for what I needed very patient 10/10

Fiz was helpful for what I needed

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Jessica,

Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nad was a great help

From entering the store, to leaving. I could not have better help, from Nad. Who had the knowledge and patience to deal with someone like myself, who finds it hard with technology. He had the ability to explain my new contract in a way that I could understand. This made the change easier for me. Thankyou, from Kim

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Jessica,

Thanks for the lovely review and fantastic support for Nad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isabel helped set up my new phone

Isabel helped set up my new phone. Great store.

September 29, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Denise,

Thanks for the lovely review and fantastic support for Isabel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was lovely and very informative

Dan was lovely and very informative, got me exactly what I wanted.

September 24, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Lisa,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came for purchasing IPhone 17 pro…

We came for purchasing IPhone 17 pro max. Mr Fiz attended us. He is really polite, knowledgeable and explained about all our queries, introduced to new offers and we were really satisfied with our experience. The best thing was , the amount of time he spent with us. So happy with our experience here in Vodafone store. We walked out with 2 upgrades and new new contracts very good service 10/10

September 22, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Vikram,
 
Thanks for the lovely review and fantastic support for Fiz.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Dan today

Great service on my upgrade

September 21, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

After creating a new account isabelle…

After creating a new account isabelle helped me transfer my phone and number over. She was kind and polite and reassured me my my number would come across to my new sim

September 15, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone today from Vodafone excellent…

New phone today from Vodafone excellent service from Isabelle want to thank her for so much help would come here again

September 10, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey, Mrs Margaret Wright,

Thanks for the lovely review and fantastic support for Isabelle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Additional plan being added by Nad

Nad was a massive help yet again helped me when I was in with Isobel upgrading my phone in June as I used to have a oppo and he helped guide me towards the new honor which is the phone he had. Now came back today to transfer my partners phone over from another network to be an additional plan on mine. Was helpful and polite exactly the same before and just all round generally a good gent. Had a good old chat while waiting for it to load and go through the process didn't feel pressured or rushed through everything but was efficient with what he did.

September 8, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Brandon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Nad very…

Amazing service from Nad very professional and polite and helpful

September 5, 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're happy to hear that you received amazing service. We appreciate you taking the time to leave us this lovely review about your experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had issues with my phone when to…

Had issues with my phone when to Vodafone shop met by Fiz who sorted me a new phone and resolved my issues great guy 10/10 service

September 4, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Walked in for an upgrade and also got a…

Walked in for an upgrade and also got a great deal on a new tablet plus extra sim deal, the advisor fiz was really helpful and happy to help us with everything.

September 3, 2025
Unprompted review
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Reply from Vodafone UK - Barnsley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback about our agent Fiz.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nads is a G

Nad's (Manager) is a G,as ever with my mad account sorted everything out, mad respect, a definite store to visit for bits and outstanding staff all round, I wish I could award more than 5*

August 29, 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Kelvin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan gave very good service

Dan gave very good service

August 24, 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isabelle helped me set up my new phone…

Isabelle helped me set up my new phone and was professional and friendly

August 19, 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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