Emma, Jane and Fiz at Barnsley store was excellent in their job role. Had lots of patients when upgrading. Their knowledge of their products was excellent and couldnt have completed this upgrade with... See more
Company replied
15 The Mall, Cheapside, S70 1SB Barnsley, GB
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Emma, Jane and Fiz at Barnsley store was excellent in their job role. Had lots of patients when upgrading. Their knowledge of their products was excellent and couldnt have completed this upgrade with... See more
Company replied
If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more
Company replied
Isabelle got me a good deal on new iPhone with data after I found myself running out and helped me set my phone up in store.
Company replied
Bella was brilliant; she walked me through the process from start to finish and made sure I understood how to activate my SIM and move my number - 10/10, will definitely be going back
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15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom
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Fiz, in Vodafone has been so good today sorting out my plan and getting me an amazing deal.

Reply from Vodafone UK - Barnsley
Needed to swap to Vodafone Broadband. Had a nightmare with current provider. Fiz from Barnsley branch made everything so easy and went above and beyond in assisting me with the transfer and advice on handling current supplier. Amazing service from an amazing guy, thank you

Reply from Vodafone UK - Barnsley
Excellent Service by Fiz helped me resolve my issues and got me a new phone all set up and running. 10/10 service

Reply from Vodafone UK - Barnsley

Reply from Vodafone UK - Barnsley

Reply from Vodafone UK - Barnsley
Fiz was helpful for what I needed

Reply from Vodafone UK - Barnsley
From entering the store, to leaving. I could not have better help, from Nad. Who had the knowledge and patience to deal with someone like myself, who finds it hard with technology. He had the ability to explain my new contract in a way that I could understand. This made the change easier for me. Thankyou, from Kim

Reply from Vodafone UK - Barnsley
Isabel helped set up my new phone. Great store.

Reply from Vodafone UK - Barnsley
Dan was lovely and very informative, got me exactly what I wanted.

Reply from Vodafone UK - Barnsley
We came for purchasing IPhone 17 pro max. Mr Fiz attended us. He is really polite, knowledgeable and explained about all our queries, introduced to new offers and we were really satisfied with our experience. The best thing was , the amount of time he spent with us. So happy with our experience here in Vodafone store. We walked out with 2 upgrades and new new contracts very good service 10/10

Reply from Vodafone UK - Barnsley

Reply from Vodafone UK - Barnsley
After creating a new account isabelle helped me transfer my phone and number over. She was kind and polite and reassured me my my number would come across to my new sim

Reply from Vodafone UK - Barnsley
New phone today from Vodafone excellent service from Isabelle want to thank her for so much help would come here again

Reply from Vodafone UK - Barnsley
Nad was a massive help yet again helped me when I was in with Isobel upgrading my phone in June as I used to have a oppo and he helped guide me towards the new honor which is the phone he had. Now came back today to transfer my partners phone over from another network to be an additional plan on mine. Was helpful and polite exactly the same before and just all round generally a good gent. Had a good old chat while waiting for it to load and go through the process didn't feel pressured or rushed through everything but was efficient with what he did.

Reply from Vodafone UK - Barnsley
Amazing service from Nad very professional and polite and helpful

Reply from Vodafone UK - Barnsley
Had issues with my phone when to Vodafone shop met by Fiz who sorted me a new phone and resolved my issues great guy 10/10 service

Reply from Vodafone UK - Barnsley
Walked in for an upgrade and also got a great deal on a new tablet plus extra sim deal, the advisor fiz was really helpful and happy to help us with everything.

Reply from Vodafone UK - Barnsley
Nad's (Manager) is a G,as ever with my mad account sorted everything out, mad respect, a definite store to visit for bits and outstanding staff all round, I wish I could award more than 5*

Reply from Vodafone UK - Barnsley

Reply from Vodafone UK - Barnsley
Isabelle helped me set up my new phone and was professional and friendly

Reply from Vodafone UK - Barnsley
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