My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... See more
Company replied
Location
Switch locationUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Came... See more
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Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... See more
Company replied
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barnstaple
Written by the company
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Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom
4.9
Excellent
266 reviews
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Great service in Barnstaple from Lee
Great service in Barnstaple from Lee, thank you
September 27, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Robert,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Andrew,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley was welcoming,super efficient…
Hayley was welcoming,super efficient and focussed. A real delight to deal with. MR
September 24, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Mikee,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today to move from pay as you…
Came in today to move from pay as you go to a new sim only plan saw Cameron today and he was brilliant made the process nice and easy!
September 11, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Albert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer care from Cameron.
My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was extremely knowledgeable regarding our needs and we were very happy with everything Cameron recommended for us. We never once felt rushed and appreciated his patience and friendly demeanor.
September 5, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Julie,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful and very…
Alex was extremely helpful and very patient sorting me a new phone contract which is very stressgul for me,! Very polite and knew his stuff!
September 8, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Cameron and Lily for 2 pensioners. Both lovely people and very hardworking.
September 5, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Sandra,
Thanks for the lovely review and fantastic support for Cameron and Lily. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic Service and very efficient.
Excellent all round . Fantastic service .
Needed my phone fixed and it was diagnosed and back in working order in about 10 minutes .
Lee - superb & knowledgeable .
August 27, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Patricia,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient quick service
Efficient quick service. All taken care of very good. Thank you lily
August 26, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Rex,
Thanks for the lovely review and the fantastic support you’ve shown for lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The member of staff was extremely…
The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Lindsey,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Barnstaple
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making the whole process so easy and stress-free. Really grateful for her help and excellent customer service!⭐️
August 20, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Macy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cameron was just great first class…
Cameron was just great first class service can recommend many thanks for all your help.
August 20, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Janet,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great deal and experience
We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.
August 16, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into Barnstaple today to upgrade…
Came into Barnstaple today to upgrade phone, and had a very good experience with a lady called Lily, can’t fault anything, was very quick and easy and Lily was very helpful. Thankyou 💖
August 10, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Kerry,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was amazing today helped us…
Cameron was amazing today helped us with each process of getting a new phone!
July 25, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lily was curteous
Lily was curteous, knowledgeable and highly motivated
July 14, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Rosemary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lee very helpful and knowledgeable.
Lee very helpful and knowledgeable.
All difficulties dealt with.
Downside was it took a lot of Lee’s time
July 14, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Lily was amazing at helping me with upgrading my broadband and sim. Thank you.
July 14, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Veronica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone Barnstaple with…
I went into Vodafone Barnstaple with several issues on my phone and with my account. I had zero expectation of getting them sorted but a nice man called Lee sorted me out with a successful outcome to all the issues. Excellent customer service.
July 14, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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