Vodafone UK - Barnstaple Reviews 

254
TrustScore 5 out of 5

4.9

Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB


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Rated 5 out of 5 stars

We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.

Company replied

Rated 5 out of 5 stars

I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... See more

Company replied

Rated 5 out of 5 stars

Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Barnstaple

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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4.9

All reviews

(254)

41,691 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jacks service was amazing really…

Jacks service was amazing really helpful young lad

April 29, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Terry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely lovely & kind support.

Absolutely lovely & kind support.. everything I needed was done in a few minutes with a nice chat in between
Amazing support thank you Lily

April 29, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Nu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very friendly and a good…

Jack was very friendly and a good listener and very effective and a great chat :)

April 26, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Tabitha,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lily was excellent

Lily was excellent, very professional and really helpful.

April 25, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Shannon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack great service and superfrindly and…

Jack great service and superfrindly and great smile on his face, 10/10 would recommend Vodafone Barnstaple

April 24, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack gave excellent service today in…

Jack gave excellent service today in store today , would recommend

April 23, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Ian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was really helpful

Jack was really helpful, sorted everything we needed out quickly.
Really knowledgeable and found us the best deal he could.
Really happy

April 17, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Lisa,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacks service today was incredible…

Jacks service today was incredible definitely recommend

April 11, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Rueben,

Thanks for the lovely review and fantastic support for Jacks.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lily has been superb and efficient and…

Lily has been superb and efficient and friendly and so helpful in helping us continue to build confidence in Vodafone

April 3, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Hannah,

Thanks for the lovely review and fantastic support for Lily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice lady called lily

Very nice lady called lily

April 3, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Judah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack service was very good and efficient

Jack service was very good and efficient

March 27, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey PETER,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was friendly and very helpful

Jack was friendly and very helpful

March 13, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Keith,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacks service was brilliant and he was…

Jacks service was brilliant and he was very helpful and cheerful

March 13, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron was extremely helpful and…

Cameron was extremely helpful and knowledgeable

March 9, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Rosella,

Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very nice and helpful

March 7, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Harvey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was accurate and efficeient

Jack was accurate and efficeient

February 13, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was attentuve profesional and…

Jack was attentuve profesional and fiendly

February 10, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Barry,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jack —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

jack helped me today great service like…

jack helped me today great service like always thankyou!

February 9, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Jodie,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent guys excellent service defo…

Excellent guys excellent service defo recommend

February 8, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very knowledgeable,polite and…

Jack from Vodafone in barnstaple was very knowledgeable,polite and professional throughout my new purchase he was Happy to answer any questions I had which made the experience of upgrading a breeze

February 7, 2026
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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