We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.
Company replied
Location
Switch locationUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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See what reviewers are saying
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more
Company replied
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... See more
Company replied
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barnstaple
Written by the company
Contact info
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom
4.9
Excellent
254 reviews
Asks customers to review
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Jack was helpful and fixed a problem…
Jack was helpful and fixed a problem that has been happing for about a year
February 5, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Jack,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was very efficient and has…
Cameron was very efficient and has great knowledge on the other services that Vodafone provide.
February 1, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Jemma,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team in the Barnstaple store are…
The team in the Barnstaple store are great, Lily took care of my enquiry, she was personable, knowledgeable and very professional, I left with the perfect package.. Thanks Lily 🙂
January 31, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Sam,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lily,
Lily,
Gave excellent customer service.
And excellent priced plans
Happy Customer.
January 21, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
had a nightmare using vodaphone…
had a nightmare using vodaphone customer service . lily and cameron at barnstaple store save you from me leaving and believe you I was more than ready to . these guy manage my frustration over 5 days and help me get to the right product and a good contract for my broadband . I will never ever do a deal over the phone again . will alway pop on and see these guys who have eased my stress level down to zero . many thanks Lily Cameron
January 21, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and efficient
Quick and efficient.
Cameron was really helpful and explained everything very well.
Thank you.
Didn't do a hard sell.
January 8, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Annette,
Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jack was very nice and frendly and…
Jack was very nice and frendly and helpful
January 2, 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Jenny,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lily was amazing
Lily was amazing! So helpful and clear! Also sorted my mums phone as there was a problem with delivery. Service was 5* thank you Lily!
December 31, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with a broken phone
I came in with a broken phone. Ryan helped me with everything from start to finish. He was calm and clear and a pleasure to deal with.
December 18, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Mr. Gill,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack gave some good service today
Jack gave some good service today
December 11, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top notch customer care services ,well…
Top notch customer care services ,well pleased with service l received .He very patience took him long time to get to conclusion.Thank you
December 9, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Bimpe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Truly awful customer service
Truly awful customer service - not just once but 14 times over 11 days so far and still no further forward
Once in person at the Barnstaple shop!
And I am anticipating a robot to answer this which will seem helpful but really not
December 6, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Rory,
We’re really sorry to hear about your experience and the repeated difficulties you’ve faced — that’s not the level of service we want for our customers. We’d like to get this resolved for you as quickly as possible. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thank you for sharing your feedback — it helps us improve.
Thanks,
Vodafone Social Media Team
Jack was very informative and lovely to…
Jack was very informative and lovely to deal with
November 22, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was Very helpful couldn’t ask for…
Jack was Very helpful couldn’t ask for more very pleased thankyou
November 22, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Jack was fantastic with his professional advice and guidance, and very friendly too. Thank you also to Lily. Will always return to the Vodafone store in Barnstaple. Thank you very much for all your help.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Laura,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack and Lily are absolutely fabulous…
Jack and Lily are absolutely fabulous darlings. Thank you.
November 20, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack was very quick and helpful
Jack was very quick and helpful!
Got both our SIM upgrades sorted and he gave us advice on home broadband
November 20, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Fantastic service from Lily in…
Fantastic service from Lily in Barnstaple
New contract after having difficulty sorting it out online/phone.
Would definitely recommend going into store and being able to speak to someone.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi. We're happy to hear that you had a positive experience in our store. We appreciate you taking the time to share your experience and are glad someone was able to help you with your new contract. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient and very thorough with the…
Very patient and very thorough with the explanation of the products and contracts
November 5, 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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