Vodafone UK - Barnstaple Reviews 

254
TrustScore 5 out of 5

4.9

Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.

Company replied

Rated 5 out of 5 stars

I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... See more

Company replied

Rated 5 out of 5 stars

Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Barnstaple

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(254)

41,785 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cameron was super helpful

Cameron was super helpful, sorted out our broadband really quickly and for a good price. He explained everything clearly and we were very happy with the service.

November 1, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi. We're happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are so glad we sorted your broadband quickly. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say how Ryan was very…

I would like to say how Ryan was very helpful knowledgeable and his customer services skills were very exemplary. I would recommend Vodafone to my friends and family. Nothing was too much trouble for Ryan

October 27, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review. It's great to know that you had such a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan in Barnstaple store

Ryan was amazing and was very helpful. He was very clear and was able to find me the best deal.

Thank you

October 26, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It's great to know that you found the best deal! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome help thanks

October 26, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely lady

Lovely lady

October 22, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent assessment from a lovely…

Excellent assessment from a lovely Lily, very helpful and nothing was too much trouble

October 21, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack did a really good job

Jack did a really good job, talked through everything to do with the upgrade and made things super understandable. Went through the cost of the new device, trade in price and more. Highly recommend, great level of customer service delivered.

October 21, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was an outstainf very heplfull…

Jack was an outstainf very heplfull young man

October 20, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Helpful and informing especially as not…

Helpful and informing especially as not phone literate

October 16, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Ann. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great, really helpful

Lee really helped, thanks

October 16, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ive spoken to Ryan in Vodafone had no…

Ive spoken to Ryan in Vodafone had no troubles with the service 10/10

October 16, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a first-class service

It was a first-class service , from jack in barnstaple

October 7, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Lee was very knowledgeable and helpful

September 30, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey G M Emmett,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lily in the Barnstaple store was…

Lily in the Barnstaple store was brilliant and fulfilled all my needs helping me choose the right phone plan for me

September 30, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Will,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was amazing

Visiting the Vodafone store in barnstaple and spoken to the sales assistant ryan I cannot recommend his customer services enough, he has helped with a multitude of issues on my phone and account, with over 50 years of being a Vodafone customer together with his patience dealing with me for over two and a half hours I am astounded by his services, I would give him a 11/10 if I could, sincerely Danielle Hartwright

September 15, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelent service

Excelent service, very helpful and polite

September 9, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us,

Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron was absolutely brilliant did…

Cameron was absolutely brilliant did everything we wanted and more
What a credit to Vodafone he is

September 9, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're happy to hear that you had such a positive experience with our agent Cameron.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan at Barnstaple store provided an…

Ryan at Barnstaple store provided an excellent service!

August 23, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron and Lee were both fantastic

Cameron and Lee were both fantastic! Cameron found me the best broadband deal and contracts for both my children easily. Fab!!

August 22, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything okay 100% now

Everything okay 100% now, Ryan answered all of my questions!

August 20, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Terry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look