We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.
Company replied
Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.
Company replied
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more
Company replied
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... See more
Company replied
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍
Company replied
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Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom
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Cameron was super helpful, sorted out our broadband really quickly and for a good price. He explained everything clearly and we were very happy with the service.

Reply from Vodafone UK - Barnstaple
I would like to say how Ryan was very helpful knowledgeable and his customer services skills were very exemplary. I would recommend Vodafone to my friends and family. Nothing was too much trouble for Ryan

Reply from Vodafone UK - Barnstaple
Ryan was amazing and was very helpful. He was very clear and was able to find me the best deal.
Thank you

Reply from Vodafone UK - Barnstaple
Excellent assessment from a lovely Lily, very helpful and nothing was too much trouble

Reply from Vodafone UK - Barnstaple
Jack did a really good job, talked through everything to do with the upgrade and made things super understandable. Went through the cost of the new device, trade in price and more. Highly recommend, great level of customer service delivered.

Reply from Vodafone UK - Barnstaple
Jack was an outstainf very heplfull young man

Reply from Vodafone UK - Barnstaple
Helpful and informing especially as not phone literate

Reply from Vodafone UK - Barnstaple

Reply from Vodafone UK - Barnstaple
Ive spoken to Ryan in Vodafone had no troubles with the service 10/10

Reply from Vodafone UK - Barnstaple
It was a first-class service , from jack in barnstaple

Reply from Vodafone UK - Barnstaple
Excellent service, Lee was very knowledgeable and helpful

Reply from Vodafone UK - Barnstaple
Lily in the Barnstaple store was brilliant and fulfilled all my needs helping me choose the right phone plan for me

Reply from Vodafone UK - Barnstaple
Visiting the Vodafone store in barnstaple and spoken to the sales assistant ryan I cannot recommend his customer services enough, he has helped with a multitude of issues on my phone and account, with over 50 years of being a Vodafone customer together with his patience dealing with me for over two and a half hours I am astounded by his services, I would give him a 11/10 if I could, sincerely Danielle Hartwright

Reply from Vodafone UK - Barnstaple

Reply from Vodafone UK - Barnstaple
Cameron was absolutely brilliant did everything we wanted and more
What a credit to Vodafone he is

Reply from Vodafone UK - Barnstaple
Ryan at Barnstaple store provided an excellent service!

Reply from Vodafone UK - Barnstaple
Cameron and Lee were both fantastic! Cameron found me the best broadband deal and contracts for both my children easily. Fab!!

Reply from Vodafone UK - Barnstaple
Everything okay 100% now, Ryan answered all of my questions!

Reply from Vodafone UK - Barnstaple
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