Vodafone UK - Barnstaple Reviews 

254
TrustScore 5 out of 5

4.9

Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.

Company replied

Rated 5 out of 5 stars

I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... See more

Company replied

Rated 5 out of 5 stars

Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Barnstaple

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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4.9

All reviews

(254)

41,785 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lily was very knowledgeable

Lily was very knowledgeable, super helpful and jargon free. Would definitely recommend

August 15, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service from Jack was very helpful…

The service from Jack was very helpful and we achieved everything we came in do, was very clear with his explanition

August 11, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Pauline,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lily & Ryan were brilliant talking me…

Lily & Ryan were brilliant talking me through my options for upgrading my phone
Can not fault Barnstaple branch always helpfull

August 4, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Teresa,
Thanks for the lovely review and fantastic support for Lily & Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack has been brilliant service today

Jack has been brilliant service today

August 2, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Paul,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient job done very help ful…

Very efficient job done very help ful and professional

July 9, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Taylor,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful and personable

Jack was very helpful and personable

July 9, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Irene,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack and lilt gave effected and…

Jack and lilt gave effected and knowledgeable service and where very happy happy the service

July 7, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey David,

Thanks for the lovely review and fantastic support for Jack and lilt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Fantastic - so helpful - Lily was amazing! Thank you so much

July 7, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey,
Thanks for the lovely review and fantastic support for Lily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easyl

Quick and easyl, Jack knowledgeable and very efficient.

July 1, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very informative and patient!!

July 1, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hey Julie,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful and knowledgeable

Jack was very helpful and knowledgeable

June 30, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Alex,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jack—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very polite and patient and…

Jack was very polite and patient and informative 10/10

June 23, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Liz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Barnstaple..

Vodafone Barnstaple... Lee in the store was perfect. He dealt with every issue and made a complcated situation, simple. Based upon our experience, an unreserved recommendation

June 14, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Tony. We're happy to hear that you had a positive experience in our Barnstaple store. We appreciate your unreserved recommendation and are so glad that the team member was able to simplify a complicated situation for you.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful and polite

Jack was very helpful and polite

June 17, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Rosemary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack gave good service

Jack gave good service

June 17, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Barry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was extremely helpful and patient

Jack was extremely helpful and patient

June 13, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Janice. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant

Brilliant

Very professional

June 13, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Philip. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was polite helpful and sorted my…

Jack was polite helpful and sorted my problem out very quickly

June 13, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Nick. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack looked after me abs sorres my gone…

Jack looked after me abs sorres my gone out and I'm happy with the service

June 13, 2025
Unprompted review
Vodafone UK - Barnstaple logo

Reply from Vodafone UK - Barnstaple

Hi Lionel. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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