Vodafone UK - Belfast Forrestside Reviews 152

TrustScore 5 out of 5

4.9

27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB


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Rated 5 out of 5 stars

Scott was amazing , unbelievably helpful and full of information. Sorted my plan so quickly . Very much appreciated . Thank you

Company replied

Rated 5 out of 5 stars

Neil and Michael were really helpful and resolved an issue that took over a day to try and sort and no one else could and were very calm, approachable and friendly throughout the process in store. Wou... See more

Company replied

Rated 4 out of 5 stars

Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.

Company replied

Rated 5 out of 5 stars

Chris was great,helpful friendly did the job quick without all the hassle to explain reasons I'm moving to vodafone, Stress free contract, anyone looking to join vodafone visit the forests side store... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Belfast Forrestside

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Scott was amazing

Scott was amazing , unbelievably helpful and full of information. Sorted my plan so quickly . Very much appreciated . Thank you

May 27, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Frances,

Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service and friendly got the…

Brilliant service and friendly got the black s26 ultra

May 12, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Nathan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and calm

May 12, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Julian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was amazing he was able to save…

Scott was amazing he was able to save money and offered us awesome deals
Thank you so much

May 4, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Sung,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Neal was a great help and explained…

Neal was a great help and explained everything to us as needed

May 2, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I just got a broadband and super reccomend them

I just got a broadband and multi sim pack from Vodafone. Michael was really helpful and friendly. Super recommended Forest Side Vodafone.

May 1, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Pranav,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as always

Great service as always. Michael was very helpful

May 1, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thay actually solve my problem today…

Thay actually solve my problem today they are amazing 2 months i was trying to solved it online nothing ,this people made sure im not leaving without solving my problem and people like them keeping me with Vodafone 10 years absolutely amazing staff Andrea and the fella I sadly don't remember his name . Appreciate a lot 🙏

April 24, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Maria,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff member.

Neil was very patient ,friendly and helpful.

April 23, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Samuel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to Vodafone store in forest side…

I went to Vodafone store in forest side for my enquiries seen Scott there any I was delighted to see him .all my queries was done no problem staff done a brilliant job for me and I am more than happy

April 23, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Amit,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Neil and Michael were really helpful…

Neil and Michael were really helpful and resolved an issue that took over a day to try and sort and no one else could and were very calm, approachable and friendly throughout the process in store. Would really recommend the pair of them

April 22, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Henry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was well pleased with all the…

I was well pleased with all the business that was conducted. The customer service was excellent with Dayle

April 21, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Mr Hugh Jordan,

Thanks for the lovely review and fantastic support for Dayle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dayle was most helpful in the store in…

Dayle was most helpful in the store in forestside. He walked me through all my options and was so patient with me. Excellent customer service.

April 6, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was very helpful and clear and…

Scott was very helpful and clear and quick

March 21, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Claire,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Andreea

Excellent service from Andreea. Efficient, professional and friendly and she dealt with all my questions very well

March 12, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Karen,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Neil was so helpful in my phone upgrade.

Neil was so helpful in my phone upgrade.

March 7, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Seaneen, ​

Thanks for the lovely review and fantastic support for Neil. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was great

Scott was great! Very informative and helpful 👍

March 4, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Neil instore helped me…

Great service by Neil instore helped me go through the process extremely well

February 21, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Dayle, ​

Thanks for the lovely review and fantastic support for Neil. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing. We keep coming back to see Scott. He has wonderful customer services and is exceptional at his job.

February 11, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly kind helpful

Friendly kind helpful
Neil and his colleague got me sorted with home WiFi

February 6, 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Stephen, ​

Thanks for the lovely review and fantastic support for Neil. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

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