Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
Location
Switch location27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... See more
Company replied
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... See more
Company replied
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Forrestside
Written by the company
Contact info
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
4.9
Excellent
171 reviews
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Brilliant service
Brilliant service. Scott was really friendly, helpful and gave us lots of advice and tips. Really good deals, much better than online quotes. Always a good idea to come in store. Very pleased.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Erin,
Thanks for the lovely review and fantastic support for Scott .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A very satisfactory visit .
A very satisfactory visit , enquiry was answered and concluded to a very high standard of customer service by the lovely Jan who in my opinion needs a pay rise.
July 22, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Ian,
Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assistant Amazing…
The young lady that handled my problems, made it a pleasant experience.
July 18, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott was Great
Scott was Great, friendly and very helpful today. Give us all of the information we needed and ensured we were satisfied. Thank you.
July 10, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Colleen,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service provided by Jan
Excellent service provided by Jan. Our requirement was quite complex and Jan steered us through in a very professional way. Very reassuring.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Thanks for your review.
If needed, reach out through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Vodafone Social Media Team
The staff were very helpful and…
The staff were very helpful and knowledgeable. Reviewed my plan and provided me with what I needed.
June 9, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Thank you for taking the time to leave us this fantastic review!
Vodafone Social Media Team
Review of Jan
Very professional and pleasant,well informed about the product,easy to speak to,and not overtly pushy or trying to up sale.A thoroughly good experience .
June 6, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
We appreciate you sharing your thoughts. It's great to hear that you had such a positive and professional experience with our agent Jan.
Thanks,
Vodafone Social Media Team
Jan at Vodafone Forestside is a credit to Vodafone.
Jan at Vodafone forestside was very nice, very helpful and patient, nothing was too much trouble, and offered the best deals ever. Thanks.
May 31, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Malika,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott … who looked after me was A* and…
Scott … who looked after me was A* and it was his caring and attention made the whole process of buying / setting up my new iPhone 16 easy and took the whole stress out of it all for me … very happy to be back with Vodafone
May 29, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Christine,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea
The member of staff, Andreea, was very helpful, very pleasant and received great support from her colleagues. Andrea explained things clearly provided the most appropriate deals for my varying needs.
May 26, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Vince,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Belfast Forrestside
Hey AMcQ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Victoria and Jan have guided me to the…
Victoria and Jan have guided me to the best possible path and advice. Forrest side is the only Vodafone store I use it’s above the normal in customer service.
Thank you guys.
May 12, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Allan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott in Vodafone shop Forestside…
Scott in Vodafone shop Forestside was extremely helpful & nothing was too much trouble. He was patient, kind & explained everything to my friend and got the best deal possible.
Scott deserves credit for his mannerly way he speaks to & explains everything to his customers. Thanks so much Scott
May 5, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Margaret,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and very helpful from…
Excellent service and very helpful from staff member Caolan
May 2, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Natalie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Belfast Forrestside
Hey Jason,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The sales representative talked me…
The sales representative talked me through everything I needed to know about different phones.
April 18, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Samuel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jan was most helpful
Jan was most helpful.
Excellent PERSONAL service.
Infinitely better than a call centre, which is why I am a returning customer.
April 23, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Richard,
Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative. Scott went above and beyond . Made it so easy to upgrade , 💯 customer care
April 16, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Cheryl,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott was great and found the best deal
Scott was great and found the best deal possible for me, I had done online research and Scott explained everything and made sure I got the best deal. The store atmosphere was great nice and friendly and all the customers in store were enjoying themselves. Rare to see such and atmosphere like this in retail. David and Neil were great at getting me at the door and bringing me along the journey.
April 11, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Anthony, this is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jan made me comfortable and patient and…
Jan made me comfortable and patient and friendly knowledgeable. Great asset to the team.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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