Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... See more
Company replied
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... See more
Company replied
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.
Company replied
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27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
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Staf very very helpful I m very happy with Staf today with Michael

Reply from Vodafone UK - Belfast Forrestside
Scott who assisted me at Forestside with my phone /contracts was outstanding very professionals explained every detail and do friendly

Reply from Vodafone UK - Belfast Forrestside
Served in store today by Andreea who was simply brilliant and an absolute pleasure to deal with.
Outstanding service!

Reply from Vodafone UK - Belfast Forrestside
Neil was more than helpful with changing over my mums phone contract. He explained everything throughly and did everything he could to provide a great deal!

Reply from Vodafone UK - Belfast Forrestside

Reply from Vodafone UK - Belfast Forrestside

Reply from Vodafone UK - Belfast Forrestside
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.

Reply from Vodafone UK - Belfast Forrestside
Absolutely brilliant service from two top notch (Dayle and Neill) guys who really knew their stuff. Set up transfer on a new phone and optimised performance on a second phone. Really friendly and helpful.

Reply from Vodafone UK - Belfast Forrestside
Scott was extremely helpful , making my visit very pleasant I’m a very satisfied customer today.

Reply from Vodafone UK - Belfast Forrestside
Andreea had been so helpful setting up new contracts, ensuring I had all the information and options I needed. Thank you Andreea!

Reply from Vodafone UK - Belfast Forrestside
Ben the sales advisor at Forestside was very helpful and pleasant. He was patient and updated my Vodafone plan. He also gave me assistance with my Broadband order which has led to a resolution. His assistance was much appreciated.

Reply from Vodafone UK - Belfast Forrestside

Reply from Vodafone UK - Belfast Forrestside
Caolan was very professional, pleasant and helpful. I was delighted with the contract. I would highly recommend.

Reply from Vodafone UK - Belfast Forrestside

Reply from Vodafone UK - Belfast Forrestside
Jan was fabulous! She sorted me out with a SIM only contract. I had been to two other network providers but chose to secure a contract with Jan because she was soo good.

Reply from Vodafone UK - Belfast Forrestside
5 star service from Scott. I got my upgrade in store today and he was very efficient and very helpful, I would definitely come back to Scott for my next upgrade! Thank you :)

Reply from Vodafone UK - Belfast Forrestside
Friendly efficient service. Options set out clearly without any pressure and an effort made to tailor a package to our direct requirements. Thanks to Jan who was pleasant and patient today. We will return here! Would recommend for phones and SIM packages.

Reply from Vodafone UK - Belfast Forrestside
Great service with Scott today very helpful 5 stars thank you so much

Reply from Vodafone UK - Belfast Forrestside
Scott was very helpful with giving me differing options for upgrading my phone. And telling me about the different capabilities of the various handsets

Reply from Vodafone UK - Belfast Forrestside
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