Really enjoyed visiting your Bexhill store. The staff were really patient and helpful. They took time to process my new contracts and explained simply. As an older customer I did not feel st all patro... See more
Company replied
Location
Switch location12 Devonshire Road, TN40 1AS Bexhill, GB
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See what reviewers are saying
Tom was fantastic, helped me revert my contract back after I mistakingly changed it and then got me an even better deal on an upgraded contract. Fantastic service!
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bexhill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
4.8
Excellent
219 reviews
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Toby was very helpful in doing my data…
Toby was very helpful in doing my data transfer on my phone and was very professional.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Charles,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was fantastic
Tom was fantastic, helped me revert my contract back after I mistakingly changed it and then got me an even better deal on an upgraded contract. Fantastic service!
May 6, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service today with Thomas
Very good service today with Thomas. Very helpful and informative explaining everything clearly including available offers.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Nickie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really enjoyed visiting your Bexhill…
Really enjoyed visiting your Bexhill store. The staff were really patient and helpful. They took time to process my new contracts and explained simply. As an older customer I did not feel st all patronised. Just really supported.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Pauline,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really friendly and helpful staff to
Really friendly and helpful staff took time to help and really welcoming toby especially.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Nathan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby and Ryan helped me get both my…
Toby and Ryan helped me get both my partner and I covered with new sim cards for both of our phones, superb customer service.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hi Enid, thank you so much for your wonderful review and the amazing support you’ve shown for Ryan it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very satisfied with our visit today…
Very satisfied with our visit today Ryan was very helpful
April 10, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thomas was very helpful and got me the…
Thomas was very helpful and got me the best deal possible. He explained everything to me very precisely. I left with a feeling that I’d return for more business if and when I need another device.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Darius,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The advice was clear
The advice was clear, consise and appropriate to our needs. We were clearly listened to.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Robin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
Good service. Friendly. Helped get the best offer for me. I had looked online and he found me a cheaper deal than what was online.
April 6, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thomas at Bexhill Store was extremely…
Thomas at Bexhill Store was extremely helpful
April 4, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Jones,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really kind and help full
April 4, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Pam
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The bloke Thomas was great and help…
The bloke Thomas was great and help sort my phone out and showed sim and board band options .
So I change my Internet to Vodafone.
Brilliant young man.
I'm so happy
March 18, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Good service and support with phone…
Good service and support with phone purchase from Thomas.
Much appreciated. Thankyou.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom was great and efficient saved me…
Tom was great and efficient saved me money and set everything up for me with no fuss
March 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Pepi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful guy’s very professional…
Very helpful guy’s very professional thank you 🙏 both so much regards Phil
March 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade new contact with Toby
Upgrade new contact with Toby. Really helpful youngman and sorted me out with a great deal
March 6, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Jon-jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I've been a shareholder and customer of…
I've been a shareholder and customer of Vodafone for c.30 years and I was disappointed in the customer service at the Bexhill Vodafone store today, served by Ryan & Toby. I have a contract but they refused to replace a faulty ch cable as it was 5 weeks' "manufacturing guarantee" they agreed to charge my phone for me but advised that sales are their priority so if another customer comes in they will be priority over me and I'll have to move. I said I should be of equal priority but they disagreed. They then asked if I would go and get a cup of tea and come back, which I did. No customers should ever be told that they are less priority. Please let me know how you are going to address that.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Stewart,
We are really sorry to hear about your experience at the Bexhill store. After being a loyal customer and shareholder for nearly 30 years, you shouldn’t be made to feel like a lower priority. Being asked to leave and come back, or told others come first, is understandably disappointing — this isn’t the experience we want for our customers. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Toby wasProfessional
Toby wasProfessional, polite and patient. After this customer service I shall be delighted to continue using Vodafone.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Mark,
Thanks for the lovely review and fantastic support for Toby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was completely happy and impressed…
I was completely happy and impressed with the customer service I received. Very pleasant and friendly service
March 3, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Anji,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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