Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
12 Devonshire Road, TN40 1AS Bexhill, GB
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Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... See more
Company replied
Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... See more
Company replied
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12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
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Emma was very helpful and efficient. She sorted out what we wanted and more.

Reply from Vodafone UK - Bexhill
Welcoming, aloud my dog to come I'm with me, very friendly. Amazing xx

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Amazing service. Bexhill has been by far the best store I’ve been in in 25 years.

Reply from Vodafone UK - Bexhill
Katie was very helpful, knowledgeable and gave us the best product effective for us.....

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
The assistant was extremely helpful.
We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it out with the help of the chat room and the inhouse chat groups. finally was sorted. very grateful especially when no one seemed to know how to resolve the issue which apparently was a known fault, however after some time she managed to find someone who gave her a code to type in and it cured the problem. also when we changed phones the same assistant was on hand to help and went through all the processes for us.

Reply from Vodafone UK - Bexhill
Excellent service. Efficient upgrade and transfer of data. Thanks again.

Reply from Vodafone UK - Bexhill
Staff excellent nothing too much trouble very patient and information given in clear and consider way. Always helpful and product explained very well .

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Great service from the girls. Thank you

Reply from Vodafone UK - Bexhill
The staff were just so lovely and helpful and helped a old guy like with my Parking
Special shout out to Lauren, Suki and Katie.
Great girls great team
Five star

Reply from Vodafone UK - Bexhill
Lauren and Katie wore so helpfull and patient, they found all 3 of us the best deals and gave us good advice, thank you so much x

Reply from Vodafone UK - Bexhill
Vodafone phone and data issues in pevensey bay still very poor. I have Benn on the phone many times to their customer service people(wifi) to try and sort this issue out but nothing has changed. Signal checker and Vodafone say pevensey has a good coverage indoors and out but it doesn't. I can use my phone if I am in a town but thats it. I will look for a better service when contract runs out. I am not on any social media sites so cannot respond to any more requests to contact Vodafone that way. Thank you vodafone for your response. But as I keep saying I don't have Facebook,Instagram or any media affiliations.

Reply from Vodafone UK - Bexhill
Just renewed my phone contract,
Service was excellent and Ryan was a delight with outstanding customer service.
Highly recommended 👌

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Nothing was too much of a problem for Ryan or Lauren. I had all the help possible. They were legend.

Reply from Vodafone UK - Bexhill
Ryan, Suki & Lauren was so supportive & contacted me with updates on my new phone deal. Customer service is second to none in Bexhill will use again. Can’t thank them enough. 🌟🌟🌟🌟🌟

Reply from Vodafone UK - Bexhill
Customer service was excellent - would definitely recommend the store for the level of service I received.

Reply from Vodafone UK - Bexhill
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