Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
12 Devonshire Road, TN40 1AS Bexhill, GB
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Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... See more
Company replied
Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... See more
Company replied
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12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
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Problem with tablet downloads solved quickly

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
I was greeted by a smile and friendly staff as I walked in , Was assisted by Ryan the store manager who made the whole process easy and quick .Best services I have received

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Lauren and Ryan were very supportive with the purchase of the Samsung tablet. Lauren supported me with advice .
Very professional and helpful.

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Came into store and Ryan managed to cut my phone bill in half for the next 6 months over the moon withnl his service absolute credit to the company

Reply from Vodafone UK - Bexhill
Ryan was great found mye an offer nearly as cheap as my sim to include a phone also! Credit to Vodafone

Reply from Vodafone UK - Bexhill
Ryan was so helpful and friendly and explained everything in detail very good customer service

Reply from Vodafone UK - Bexhill
Sadly, just visiting to collect a new phone, but despite this, all the staff present were friendly, well presented, helpful and keen to help.
We engaged in a little banter and they all seemed to work well together; clearly proud of themselves and each other.
They were a credit.

Reply from Vodafone UK - Bexhill
I found the member of staff brilliant. She was able to retrieve my fee paid to TOPUP mobile to my pay as you
go mobile. I am very satisfied with service and will definitely call again.

Reply from Vodafone UK - Bexhill
Very helpful staff. Ryan looked after me and I was very satisfied with his help and attention, Thanks Janet

Reply from Vodafone UK - Bexhill
visited the bexhill store today & was served by lauren, she helped with some issues on my device (the issue being tesco mobile) while also giving me some great prices for a new device with Vodafone & also been given the option to trade in my old device to pay tesco an early termination fee, great asset to the team, thanks Lauren.

Reply from Vodafone UK - Bexhill
Fantastic service from Ryan. This branch has always delivered an amazing service. Highly recommend.

Reply from Vodafone UK - Bexhill
I visited the Bexhill store and was served by Lauren and Ryan. They were extremely helpful and took their time to answer all my questions. And now I am really looking forward to receiving my new phone next week

Reply from Vodafone UK - Bexhill
Josh was a great help. Brilliant customer service

Reply from Vodafone UK - Bexhill
Extremely helpful
Kate was patient
Excellent service

Reply from Vodafone UK - Bexhill
Excellent experience down at vodafone, would give more stars if I could

Reply from Vodafone UK - Bexhill
When visiting Vodafone yesterday I was served by Suki. She dealt with my enquiry in a professional but also personal way and was completely compassionate about my enquiry. She made me feel as though she really cared and this was all I wanted. Thank you.

Reply from Vodafone UK - Bexhill
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