Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more
Company replied
Location
Switch locationUnit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.
Company replied
Theo has been incredibly helpful today, she’s sorted out everything we come in for today. Highly recommend Theo.
Company replied
Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bexleyheath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, United Kingdom
5.0
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mehmet was very helpful
Mehmet was very helpful, knowledgeable and explained everything very well. He is an asset to your company. Thank you Mehmet for saving myself and my partner money.
November 2, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Staff have been vsry helpful with my…
Staff have been vsry helpful with my phone and I couldn't be anymore greatful for the help Holly gave me
October 27, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi. We're happy to hear that our staff was helpful with your phone! We truly appreciate your kind words and are so grateful for your positive feedback regarding the assistance you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly is always great helpfully kind…
Holly is always great helpfully kind i’m very informative
October 27, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi. We're happy to hear that you had such a positive and informative experience. We appreciate you taking the time to share your feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, as I am not good with technology, I found staff helpful with what I needed
October 27, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi. We appreciate your comments. It's great to hear that our team was able to provide helpful assistance, especially with your technology needs. Thanks for the feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Holly…
Brilliant customer service from Holly very helpful
October 25, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding support from a Vodafone star: RYAN!
My experience is always amazing with Ryan as he is extremely helpful, friendly, and reliable. A real credit to the company. I want to thank him so much for every year for all his great work!
October 18, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Bexleyheath
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mihai (Assistant store manager) was…
Mihai (Assistant store manager) was helpful when I came to get new phone contract. He has ability to address effectively. He is a star for your team. Best of luck.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I appreciate guidance and support the…
I appreciate guidance and support the assistant store manager Mihai did during the upgrade new phone contract. I admire his ability to offer good customer service to us.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
She is a very good lady
She is a very good lady, explained everything well to my understanding. Big thanks to Vodafone for having a wonderful staff like her.🙏
September 13, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ryan was so helpful and patient
Ryan was so helpful and patient. Thanks so much for getting my new phone up and running. What a star.
September 9, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're happy to hear that you had such a positive experience. We appreciate you mentioning how helpful and patient our agent Ryan was.
Thanks,
Vodafone Social Media Team
RIDWAAN,EXCELLENT AGENT
RIDWAAN,EXCELLENT AGENT, PATIENT, SO SO HELPFULL, NOTHING TOO MUCH TROUBLE, LISTENED,ANSWERED ALL MY QUESTIONS & EXPLAINED EVERYTHING HOW MY NEW PHONE WORKS. MOST PROFESHIONAL. HE IS A CREDIT TO VODAFONE, THANK YOU.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're so glad to hear that you had such a positive and helpful experience. We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good speaking 👍
September 6, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ridwaan provided verry good service…
Ridwaan provided verry good service verry caring and helpful and he has helped me with my new update and verry fast forward would recommend him to everyone he is funny too
August 22, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Holly was a very kind member of staff…
Holly was a very kind member of staff she explained the product and listened to my health problems. Very kind and helpful.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Experience was quick and smooth
Experience was quick and smooth, Mihai was great and very helpful, overall very happy with my visit today to Vodafone:)
August 11, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Olivia,
Thanks for the lovely review and fantastic support for Mihai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic staff very very helpful and…
Fantastic staff very very helpful and got me everything I required
In store WiFi is terrible needs looking at
Farhim was tha one that dealt with us and was outstanding and Holly helped when a WiFi issue happened, I was in store 2 and a half hours
August 7, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Jennie,
Thanks for the lovely review and fantastic support for Farhim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful staff
Ryan helped me get the perfect deal for my daughter. He was chatty and helpful. So much so i returned to bexleyheath instead of going to eltham branch which is closer.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fahim was amazing
Fahim was great, he helped me transfer my pay as you go sim to pay monthly, found me a great deal, helped me with my phone, answered all my questions, was very helpful young man very good very nice very smart, would recommend coming to see Fahim, best of the best customer service
July 31, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi Cathryn ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Fahim —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Theo she was absolutely excellent in…
Theo she was absolutely excellent in solving all my phone problems, no matter how long it took
July 30, 2025
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Pamela,
Thanks for the lovely review and fantastic support for Theo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.